2.373 bytes |
Service Hints & Tips |
Document ID: DETR-43EK7K |
This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose. |
Aptiva - 2158/2163/2164 Considerations - No shutdown screen in Windows 98
Applicable to: World-Wide
Description:
Upon shutting down the system, we are normally used to seeing the Windows Clouds screen with the text message across the bottom "Shutting Down". On the Biltmore systems this screen either shows up very briefly, or it flashes up so quickly that it can't be seen.
Models affected:
2158, 2163, and 2164
How to duplicate:
Perform any action that causes the system to perform an automated shutdown (ie. Start, Shutdown)
Root cause:
The systems seems to be performing all shutdown functions too quick for the screen to be displayed.
Workaround:
We have seen no ill effects from this problem. The system seems to have shut down correctly, and Scandisk is not run on the next reboot. No workthrough is needed; support just needs to be aware of this situation in case a customer inquires.
Search Keywords |
| |
Hint Category |
Windows 98, Considerations | |
Date Created |
22-12-98 | |
Last Updated |
02-03-99 | |
Revision Date |
01-03-2000 | |
Brand |
IBM Aptiva | |
Product Family |
Aptiva | |
Machine Type |
2158, 2163, 2164 | |
Model |
all | |
TypeModel |
| |
Retain Tip (if applicable) |
| |
Reverse Doclinks |