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Service Hints & Tips

Document ID: JBAR-3QJSF8

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IBM ValuePoint / Servers - Diskette read errors while installing Windows NT

Applicable to: World-Wide

Symptom:
PS/ValuePoint 6384 P60/D (All Models) and the PC Server 8640 (all models) may experience diskette read errors while installing Microsoft WindowsNT 3.1 from diskette. Errors occur after rebooting the system during the installation process.

Problem Isolation Aids:



Fix:
An updated version of the "FLOPPY.SYS" driver is available to resolve this failure. The driver is available (by modem) from the Microsoft Bulletin Board at (206) 936-6735 or from the SMC Bulletin Board at (516) 273-4936. It is also available on diskette from SMC at (800) 443-7364.

The driver should be loaded onto a diskette and installed on the Windows NT boot drive in the following manner:
  1. Follow the install procedure until diskette #9 installation is complete.
  2. When instructed to reboot the system, insert a bootable DOS diskette. After the system has booted, remove the DOS diskette and place the diskette with the updated FLOPPY.SYS driver in drive A:.
  3. Rename the existing FLOPPY.SYS driver, located on the hardfile in the \WINNT\SYSTEM32\DRIVERS directory, to FLOPPY.OLD.
  4. Copy the updated FLOPPY.SYS from drive A: to the \WINNT\SYSTEM32\DRIVERS directory.
  5. Remove the diskette from the A: drive and reboot the system. Complete the WindowsNT installation by following the on-screen instructions.

Revisions of Windows NT dated after February 1994 contain the updated FLOPPY.SYS driver.

SAS KEYWORDS:
PSVP PSY2 PSVPPROG PSY2PROG
PSVPFDSK PSY2FDSK PENTIUM P60
189 199 PS VP 6384
VALUE POINT N/T D/T8640 8640

Search Keywords

Hint Category

Windows NT, Error Messages

Date Created

18-02-94

Last Updated

25-03-99

Revision Date

25-03-2000

Brand

IBM PC Server, IBM PC

Product Family

PC Server 300, ValuePoint

Machine Type

6384, 8640

Model

various

TypeModel

Retain Tip (if applicable)

H034679

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