2.823 bytes |
Service Hints & Tips |
Document ID: RMIE-3CNCU7 |
IBM PC330/PC350 - OS/2 system hangs with Token Ring & Matrox MGA card
Applicable to: World-Wide
Symptom :
IBM PC 300 Series 6576 & 6586 systems may exhibit a system hang condition while executing the STARTUP.CMD file in OS/2 WARP Connect with an IBM Auto 16/4 Token Ring and a Matrox MGA PCI video adapter installed.
Problem Isolation Aids :
The failure reported to IBM involved an IBM PC 300 6576/6586, running OS/2 WARP Connect, IBM LANAID 1.4, Communications Manager 1.11, IBM Auto 16/4 Token Ring adapter, and a Matrox Millennium PCI Graphics adapter. The system intermittently hung when LAN Requester loaded the STARTUP.CMD file. The Workplace Shell window exhibited video distortion in the form of a 3 sided window, with the word "Untitled" displayed on the title bar.
Fix :
Perform the following steps to eliminate the failure:
1) Rename the STARTUP.CMD file that loads the network drivers during IPL to START.CMD.
2) Use the Template Folder to drag and drop the Program template to the Desktop.
3) Input the path and filename for "START.CMD" in the Program Settings window.
4) Move the new icon to the Startup Folder and reboot.
A permanent fix for this problem will be included in future releases of OS/2 Fix Paks. The current OS/2 Fix Pak may be downloaded via the Internet at the following URL: http://www.software.ibm.com/download/
SAS Keywords :
PSVP PSY2 IBMPC PSY2PROG
PSVPPROG PSY2COMM PSVPCOMM D/T6586
UNCLASSIFIED PC 350 PC 330 50780
Search Keywords |
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Hint Category |
Adapter Cards, Retain, OS/2 | |
Date Created |
24-12-96 | |
Last Updated |
30-04-98 | |
Revision Date |
23-04-99 | |
Brand |
IBM PC | |
Product Family |
PC 330, PC 350 | |
Machine Type |
6576, 6586 | |
Model |
Various | |
TypeModel |
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Retain Tip (if applicable) |
H135789 | |
Reverse Doclinks |