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Service Hints & Tips

Document ID: LWIK-3QKKC9

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TP 760EL/ELD - ECA004 Suspend/resume problem with Port Replicator II - Expired

Applicable to: AP-N, AP-S, Canada, LA, United States

Record number:

H136055

Service code:

33

Device

D/T9547

Parts source:

LOC

ECA number

ECA004

Publishing flag:

R

EC number:

ECE67476

Hit count

UHC00147

Mandatory:

N

Success count:

USC0000

Automatic shipment:

N

Publication code:

PC40

Availability date:

96/12

Date created:

O97/01/08

Plant of control:

24

Date last altered:

A98/03/31

Tip key:


Owning B.U.:

USA


Purpose :
Replace the Port Replicator II, FRU P/N66G3575, to correct hangs during resume when it is docked with a 9547 referenced in the FEATURES section of this ECA.

Features :

Type, Model, Stage

With B/M

Machines Affected
and/or
Feature/Device

B/M to be
Installed

Service Hours

System Hours

9547

B/M9999999

Model I01 U31 U0A U3A U0R U3R U4H U4F U6F U6G U3F U4R U4S U6R U4G U6H U4T U4K

B/M9999999

00.3

00.1


Physical Check :
Port Replicator FRU P/N66G3575 used with 9547 in FEATURES Section.

Detail :
The 9547 models listed in the FEATURES section will not resume from suspend when connected to the Port Replicator II, FRU P/N 66G3575.

A new level Port Replicator II has been released to correct this condition. It is FRU P/N 69H8340.

The older level Port Replicator FRU P/N 66G3575 will work correctly on all 2620 and 9545 ThinkPads and will not require this ECA.

The New Port Replicator II FRU is a Customer Replaceable Unit (CRU) and can be sent directly to the customer.

Note: This ECA should only be installed during the following situations:
This ECA can be installed by a CE or Dealer following normal EC terms and conditions if it qualifies under the FEATURES and PHYSICAL CHECK areas and one of the following conditions occur:

1. The system is currently being serviced and normal problem determination indicates this ECA is the resolution.

2. The IBM geography does not support direct CRU shipments to customers.

Notes :
This ECA will expire on December 31 1997. Order FRU P/N69H8340 locally and record all time to ECA003 other office worked 990.

Search Keywords

Hint Category

ECA, Lock-up/Hang, Power Management

Date Created

09-01-98

Last Updated

12-04-99

Revision Date

12-04-2000

Brand

IBM ThinkPad

Product Family

ThinkPad 760L/LD, ThinkPad 760EL/ELD

Machine Type

9547

Model

I01; U31; U0A; U3A; U0R; U3R; U4H; U4F; U6F; U6G; U3F; U4R; U4S; U6R; U4G; U6H; U4T; U4K

TypeModel

Retain Tip (if applicable)

Retain Tip# H136055

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