TP 390,172x - Numeric error code index

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Service Hints & Tips

Document ID: BMOE-423NAH

TP 390,172x - Numeric error code index

Applicable to: World-Wide

The following information is intended for IBM Dealers and Authorized Servicers only. Customers attempting to follow any of the procedures below may void their warranty.

Symptom/Error

FRU/Action in Sequence

0200
Failure Fixed Disk

1. Reseat hard disk drive.
2. Load Setup Defaults in BIOS Setup Utility.
3. Hard disk drive
4. Planar board

0211
Stuck Key

1. Go to "Keyboard and Auxiliary Input Device Checkout"

0211
Keyboard error

1. Go to "Keyboard and Auxiliary Input Device Checkout"

0212
Keyboard Controller
Failed

1. Go to "Keyboard and Auxiliary Input Device Checkout"

0213
Keyboard locked

1. Unlock key switch
2. Unlock external keyboard.

0220
Monitor type does not match CMOS

1. Run Setup Load Setup Defaults in BIOS Setup Utility.

0230
Shadow RAM Failed at offset:nnnn

1. BIOS ROM
2. Planar board

0231
System RAM Failed at offset:nnnn

1. DIMM
2. Planar board

0232
Extended RAM Failed at offset:nnnn

1. DIMM
2. Planar board

0250
System battery is
dead Replace and run SETUP

1. Replace backup battery (RTC) and run BIOS Setup Utility to reconfigure the system time, then reboot the system.

0251
System CMOS
checksum bad Default con-figuration used

1. Backup battery (RTC)
2. Run BIOS Setup Utility to reconfigure the system, then reboot the system.

0260
System timer error

1. Backtup battery (RTC)
2. Run BIOS Setup Utility to reconfigure the system, then reboot the system.
3. Planar board

0270
Real time clock error

1. Backtup battery (RTC)
2. Run BIOS Setup Utility to reconfigure the system, then reboot the system.
3. Planar board

0280
Previous boot incomplete Default configuration used

1. Load Setup Defaults in the BIOS Setup Utility.
2. Backup battery (RTC)
3. Planar board

0281
Memory size found by POST differed from CMOS

1. Load Setup Defaults in the BIOS Setup Utility.
2. DIMM
3. Planar board

02B0
Diskette drive A error

1. Check that the drive is defined with the proper diskette type in BIOS Setup Utility.
2. Go to "Diskette Drive Checkout"

02B2
Incorrect Drive A type

1. Check that the drive is defined with the proper diskette type in BIOS Setup Utility.
2. Go to "Diskette Drive Checkout"

02D0
System cache error

1. CPU card
2. Planar board

02F0
CPU ID:

1. CPU card
2. Planar board

02F5
DMA Test Failed

1. DIMM
2. CPU card
3. Planar board

02F6
Software NMI Failed

1. DIMM
2. CPU card
3. Planar board

02F7
Fail-Safe Timer NMI
Failed

1. DIMM
2. CPU card
3. Planar board

Search Keywords

Hint Category

Error Messages, Hardware Maintenance Information

Date Created

09-11-98

Last Updated

06-04-99

Revision Date

06-04-2000

Brand

IBM ThinkPad

Product Family

ThinkPad 390, ThinkPad 390E, ThinkPad i Series 172x

Machine Type

2626, 2627

Model

Various

TypeModel

Retain Tip (if applicable)

Reverse Doclinks
and Admin Purposes

Symptom/Error	FRU/Action in Sequence
0200 Failure Fixed Disk	1. Reseat hard disk drive. 2. Load Setup Defaults in BIOS Setup Utility. 3. Hard disk drive 4. Planar board
0211 Stuck Key	1. Go to "Keyboard and Auxiliary Input Device Checkout"
0211 Keyboard error	1. Go to "Keyboard and Auxiliary Input Device Checkout"
0212 Keyboard Controller Failed	1. Go to "Keyboard and Auxiliary Input Device Checkout"
0213 Keyboard locked	1. Unlock key switch 2. Unlock external keyboard.
0220 Monitor type does not match CMOS	1. Run Setup Load Setup Defaults in BIOS Setup Utility.
0230 Shadow RAM Failed at offset:nnnn	1. BIOS ROM 2. Planar board
0231 System RAM Failed at offset:nnnn	1. DIMM 2. Planar board
0232 Extended RAM Failed at offset:nnnn	1. DIMM 2. Planar board
0250 System battery is dead Replace and run SETUP	1. Replace backup battery (RTC) and run BIOS Setup Utility to reconfigure the system time, then reboot the system.
0251 System CMOS checksum bad Default con-figuration used	1. Backup battery (RTC) 2. Run BIOS Setup Utility to reconfigure the system, then reboot the system.
0260 System timer error	1. Backtup battery (RTC) 2. Run BIOS Setup Utility to reconfigure the system, then reboot the system. 3. Planar board
0270 Real time clock error	1. Backtup battery (RTC) 2. Run BIOS Setup Utility to reconfigure the system, then reboot the system. 3. Planar board
0280 Previous boot incomplete Default configuration used	1. Load Setup Defaults in the BIOS Setup Utility. 2. Backup battery (RTC) 3. Planar board
0281 Memory size found by POST differed from CMOS	1. Load Setup Defaults in the BIOS Setup Utility. 2. DIMM 3. Planar board
02B0 Diskette drive A error	1. Check that the drive is defined with the proper diskette type in BIOS Setup Utility. 2. Go to "Diskette Drive Checkout"
02B2 Incorrect Drive A type	1. Check that the drive is defined with the proper diskette type in BIOS Setup Utility. 2. Go to "Diskette Drive Checkout"
02D0 System cache error	1. CPU card 2. Planar board
02F0 CPU ID:	1. CPU card 2. Planar board
02F5 DMA Test Failed	1. DIMM 2. CPU card 3. Planar board
02F6 Software NMI Failed	1. DIMM 2. CPU card 3. Planar board
02F7 Fail-Safe Timer NMI Failed	1. DIMM 2. CPU card 3. Planar board

	Search Keywords
	Hint Category	Error Messages, Hardware Maintenance Information
	Date Created	09-11-98
	Last Updated	06-04-99
	Revision Date	06-04-2000
	Brand	IBM ThinkPad
	Product Family	ThinkPad 390, ThinkPad 390E, ThinkPad i Series 172x
	Machine Type	2626, 2627
	Model	Various
	TypeModel
	Retain Tip (if applicable)
	Reverse Doclinks and Admin Purposes