3.075 bytes

Service Hints & Tips

Document ID: MCGN-3JSJWT

IBM PC300XL/IBM IntelliStation M Pro - Multiple Plug and Play (PNP) adapters not recognized by OS/2 Warp 4

Applicable to: World-Wide

Symptom:
After installing Plug and Play (PnP) adapters in IBM PC 6588 or IBM IntelliStation 6888 systems, one or more of the adapters may not be recognized or may report an adapter conflict.

Problem isolation aids:
This tip applies if the customer has installed OS/2 Warp 4.0 and more than one PnP adapter card. These can include networking, multimedia, SCSI, video, or other types of PnP adapters.

Fix:
1. Turn off the system.
2. Remove the new adapter card(s) from the system.
3. Power on the system and press F1 to enter the Setup utility. Highlight "Start Options" and press enter. Highlight "Configuration Mode" and change the setting from "Use BIOS Setup" to "Use PNP OS." Save the change and exit the Setup utility.
4. Boot Warp 4.0 and install the device drivers for the new adapters.
5. Open the "System Setup" folder and click "Hardware Manager."
6. Click on "folder" and then "properties."
7. Under "Detection level", set for "Full hardware detection on next system restart."
8. Shut down and power off the system.
9. Reinstall the adapter cards.
10. Restart the system.

The operating system will now detect and configure all installed adapters.

SAS KEYWORDS:
PSY2 PSY2OPER PSY2ADPT PSVP
PSVPOPER PSVPADPT D/T6588 D/T6888
6588 6888 63646 61811F_1
66927 63613 UNCLASSIFIED

Search Keywords

OS/2 Warp

Hint Category

Adapter Cards, OS/2, Retain

Date Created

08-07-97

Last Updated

15-05-98

Revision Date

14-05-99

Brand

IBM IntelliStation, IBM PC

Product Family

M Pro, PC 300XL

Machine Type

6888, 6588

Model

ALL

TypeModel

Retain Tip (if applicable)

H16268

Reverse Doclinks
and Admin Purposes