TP 380Z - Function related symptoms

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Service Hints & Tips

Document ID: LWIK-3XNQNF

TP 380Z - Function related symptoms

Applicable to: World-Wide

The following information is intended for IBM Dealers and Authorized Servicers only. Customers attempting to follow any of the procedures below may void their warranty.

Function-Related Symptoms

Symptom / Error

FRU / Action in Sequence

The system does not suspend or resume when the LCD is closed or opened

1. Go to "Suspend Mode" on page 20 of the HMM, and check that the computer can enter suspend mode.
2. Boot an operating system and press Fn+F4. If the computer enters suspend mode, suspect that the application program is not working properly
3. LCD assembly
4. System board

The battery Fuel-Gauge does not go higher than 90%.

Go to "Battery Checkout" on page 14 of the HMM and see the note.

The memory count (size) appears different from the actual size.

Go to "Memory Checkout" on page 12 of the HMM

The system configuration does not match the installed devices

Go to "Checking the Installed Devices List" on page 35

The system hangs intermittently

Go to "Intermittent Problems" on page 32 of the HMM

Search Keywords

Hint Category

Hardware Maintenance Information

Date Created

24-08-98

Last Updated

19-01-99

Revision Date

19-01-2000

Brand

IBM ThinkPad

Product Family

ThinkPad 380Z

Machine Type

2635, 2636

Model

Various

TypeModel

Retain Tip (if applicable)

Reverse Doclinks
and Admin Purposes

Symptom / Error	FRU / Action in Sequence
The system does not suspend or resume when the LCD is closed or opened	1. Go to "Suspend Mode" on page 20 of the HMM, and check that the computer can enter suspend mode. 2. Boot an operating system and press Fn+F4. If the computer enters suspend mode, suspect that the application program is not working properly 3. LCD assembly 4. System board
The battery Fuel-Gauge does not go higher than 90%.	Go to "Battery Checkout" on page 14 of the HMM and see the note.
The memory count (size) appears different from the actual size.	Go to "Memory Checkout" on page 12 of the HMM
The system configuration does not match the installed devices	Go to "Checking the Installed Devices List" on page 35
The system hangs intermittently	Go to "Intermittent Problems" on page 32 of the HMM

	Search Keywords
	Hint Category	Hardware Maintenance Information
	Date Created	24-08-98
	Last Updated	19-01-99
	Revision Date	19-01-2000
	Brand	IBM ThinkPad
	Product Family	ThinkPad 380Z
	Machine Type	2635, 2636
	Model	Various
	TypeModel
	Retain Tip (if applicable)
	Reverse Doclinks and Admin Purposes