|
3.463 bytes |
Service Hints & Tips |
Document ID: DETR-42QT3D |
Aptiva - 2158/2163/2164 Diagnostics - Undetermined problems
Applicable to: World-Wide
Undetermined Problems
If an error code, error message or error beeps is present, go to "Index of Symptoms, Messages, Error Codes, or Beeps" by clicking here - 
. If you did not receive any messages, error codes, or beeps, see if the symptom is listed in the tables. If you still cannot solve the problem, continue with this check:
1. Check the power supply voltages (See "Power Supply Connectors and Voltages" on page 108 of the HMM). If the voltages are correct, return here and continue with the following steps:
2. Power off the system unit.
3. Perform the following checks, one by one, until you have isolated the problem FRU (refer to "Parts/Test Point Locations" on page 100 of the HMM for locations):
- Load default settings in setup.
- Check all system board jumper positions and switch settings.
- Check all adapter card jumper positions.
- Check all device jumper positions.
- Check all cables and connectors for proper installation.
4. If the jumpers, switch, and voltage settings are correct, return here and continue:
ò Remove or disconnect the following, one at a time:
- Non-IBM devices
- External devices
- Any adapter card (modem card or video card, if installed)
- CD-ROM drive
- Diskette drive
- Hard disk drive
-DIMM
-Processor
- System board
5. Power on the system unit.
6. Repeat steps 2 through 5 until you find the failing device or adapter.
7. If software related, reload software from Recovery CD.
8. If the symptom changes, go to "Index of Symptoms, Messages, Error Codes, or Beeps" by clicking here - or to the check procedure for the last item tested. Replace the last item tested if the system operates normally after removing the last item.
|
Search Keywords |
| |
|
Hint Category |
Diagnostics | |
|
Date Created |
30-11-98 | |
|
Last Updated |
24-02-99 | |
|
Revision Date |
24-02-2000 | |
|
Brand |
IBM Aptiva | |
|
Product Family |
Aptiva | |
|
Machine Type |
2158, 2163, 2164 | |
|
Model |
all | |
|
TypeModel |
| |
|
Retain Tip (if applicable) |
| |
|
Reverse Doclinks |