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Service Hints & Tips

Document ID: GSMH-3DHKRJ

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

IBM PS/2 - 486 upgrade and 2 SCSI adapters (8560, 8565, 8580)

Applicable to: World-Wide

Symptom:
8560, 8565 or 8580 systems with a 486 DX33 or 486 BL2-66 Upgrade System Board installed (FRU P/N71G2643 or P/N71G2610) may encounter a problem recognizing a hardfile attached to the first SCSI adapter when two SCSI adapters are installed along with an XGA-2 adapter.

Problem Isolation Aids:
- The System Board Upgrade, the 2nd SCSI adapter, or the XGA-2 adapter were just installed.
- The system will configure correctly with all adapters.
- Diagnostics complete without error.
- Removing the second SCSI adapter or the XGA-2 adapter will allow the system to recognize the hardfiles.

Fix:
At this time IBM is aware of this problem and a fix is being developed.
No parts should be replaced in an attempt to fix this problem.
As a workaround, Flash Bios version 1.32 may be obtained.
For latest level please double-click here:
Servicers should contact IBM through their normal technical suport structure.
If the Flash Bios, identified above, does not correct the problem, the servicer should use normal problem determination procedures to isolate the defect.

SAS KEYWORDS:
PSY2 REPLY PSY2OEM D/T8565
PSY2ADPT P/N71G2643 P/N71G2610 REPLY
D/T8560 PSY2TBD PSY2FDSK DUAL

Search Keywords

Hint Category

Retain, Processors, SCSI

Date Created

29-08-94

Last Updated

25-01-99

Revision Date

30-04-99

Brand

IBM PC, IBM PC Server

Product Family

PS/2

Machine Type

8560, 8565, 8580

Model

all

TypeModel

Retain Tip (if applicable)

H124800

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