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5.933 bytes |
Service Hints & Tips |
Document ID: DSHY-3PFU8P |
TP Selectadock III - Checkout Guide
Applicable to: World-Wide
Checkout Guide:
Use the following procedure as a guide for computer problems.
Note:
The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses.
Important:
When the problem determination procedure in the operation manual that is supplied with the adapter or device says 'Have the system unit serviced—, this means both the computer and the SelectaDock Docking System.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.
Note:
To run the diagnostics, refer to ¿How to Run the Diagnostics—.
3. Use the following table with the verified symptom to determine which page to go to. Search the symptoms column and find the description that best matches your symptom; then go to the page shown in the 'Go to— column.
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Symptoms (Verified) |
Go to |
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Power failure. (The power indicator does not go on or stay on.) |
'Power Supply—. |
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POST does not complete. No beeps or error code are indicated. |
'Symptom-to-FRU Index—, and then use the No Beep Symptoms table. |
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The configuration is not the same as the installed devices. |
'Checking the Installed Devices List—. |
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POST beeps, but no error codes are displayed. |
Symptom-to-FRU Index—, and then use the Beep Symptoms table. |
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POST detected an error and displayed numeric error codes. |
Symptom-to-FRU Index—, and then use the Numeric Error Codes table. |
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The diagnostic test detected an error and displayed a FRU code. |
'Diagnostic Error Codes—. |
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Other symptoms (such as LCD display problems). |
'Symptom-to-FRU Index—, and then use the other symptom table. |
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Symptoms cannot be re-created (intermittent problems). |
Use the customer reported symptoms and go to 'Symptom-to-FRU Index—. |
Checking the Installed Devices List:
If a device is installed but the icon appears in a gray shade rather than a dark shade on the basic diagnostics screen, the device is defective. Reseat the device connectors. If the symptom remains, replace the device or the system board of the computer. If needed, adjust the contrast control to clearly distinguish the shades of the icon.
If a device that is not installed appears in a dark shade (for example, FDD-2 appears in a dark shade when no second FDD is installed), do the following:
1.Replace the first device in the configuration, such as an FDD-1 and an HDD-1.
2.If the problem remains, replace the system board of the computer.
The PCMCIA-1, parallel, and serial icons are always displayed in a dark shade, because the icons represent subsystems of the system board and not the attachment of the devices.
The FDD-1, the HDD-1, the PCMCIA-1, the CD ROM-1, or the DVD-1 icons represent the first drive in the system
configuration for each type of device. Similarly, the HDD-3, FDD-2, or PCMCIA-2 icons represent the second drive,
usually attached through a port replicator or an expansion unit.
The HDD-2 icon represents the hard disk drive in the UltraBay of the computer. The HDD-3 or HDD-4 icons represent the
hard disk drive in the SelectaDock III (except the SCSI hard disk). The FDD-2 or PCMCIA-2 icons represent the FDD or
PCMCIA attached through a port replicator or in the SelectaDock III.
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Search Keywords |
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Hint Category |
Hardware Maintenance Information | |
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Date Created |
18-12-97 | |
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Last Updated |
28-08-98 | |
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Revision Date |
21-08-99 | |
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Brand |
IBM ThinkPad | |
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Product Family |
ThinkPad Docking Stations | |
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Machine Type |
3547 | |
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Model |
003 | |
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TypeModel |
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Retain Tip (if applicable) |
N/A | |
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Reverse Doclinks |