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2.984 bytes |
Service Hints & Tips |
Document ID: RMIE-3DKEBQ |
IBM PC730/PC750 - Diskettes from DOS/Windows 3.1/OS/2 diskette factory are unusable
Applicable to: World-Wide
Symptom:
The OS/2 OR DOS/Windows 3.11 Diskette Factory preloaded on IBM PC 700 Series 6877 or 6887 systems may produce diskettes that are not useable. The diskettes produced may not have all of the necessary files to function.
Problem Isolation Guidance:
While making diskettes using the OS/2 Diskette Factory, the horizontal progress bar may move very quickly or instantly across the screen providing a false indication of successful completion.
During the creation process using the Diskette Factory in the DOS/Windows environment, if the application does not prompt the user to label the diskette, but immediately requests another diskette, the creation process is not functioning properly. When the next diskette is inserted, the Diskette Factory will actually create the previous again.
Fix:
When diskettes are not created properly, exit out of the Diskette Factory application and reboot the system. Ensure that all diskettes are formatted using the "FORMAT A:" command, not the "FORMAT A: /Q" command, before attempting to create diskettes. Verify that the formatted capacity of the diskette meets the requirements for the diskette being created.
SAS KEYWORDS:
PSY2 D/T68XX 6887 6877
IBMPC PSVP PSVPDSKT PSY2DSKT
D/T6887 PSVPPROG PSY2PROG PSVPERR
PC 750 PC750 PC700 PC 730
PSY2ERR PC730 42939 40322
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Search Keywords |
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Hint Category |
Retain, Preloaded Software | |
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Date Created |
03-04-96 | |
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Last Updated |
18-03-99 | |
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Revision Date |
15-03-2002 | |
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Brand |
IBM PC | |
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Product Family |
PC 730, PC 750 | |
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Machine Type |
6877, 6887 | |
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Model |
various | |
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TypeModel |
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Retain Tip (if applicable) |
H133211 | |
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Reverse Doclinks |