|
2.357 bytes |
Service Hints & Tips |
Document ID: RMIE-39NGTZ |
IBM PC365 - PCI video adapters fail in secondary slots
Applicable to: World-Wide
Symptom :
IBM PC 365 Series 6589 systems may exhibit video corruption followed by a system hang condition when an OEM PCI video adapter, using an S3 video chipset, is installed in one of the Secondary PCI slots on the riser card.
This failure affects only the Model 3xx systems. The PCI slots are labelled Primary and Secondary. The Primary slots are the top two PCI slots on the riser card.
Model 1xx and Model 2xx systems use only a primary PCI bus on the riser card and are not affected.
Problem Isolation Aids :
The failure may occur with any operating system following the operating systems logo being displayed in VGA mode.
Once the device drivers for the adapter are loaded and the resolution switches from VGA to a higher resolution, the video becomes corrupted and the system hangs.
Fix :
Install PCI video adapters using an S3 video chipset in either of the Primary PCI slots on the riser card.
If the failure persists, continue normal problem determination to isolate the failing FRU.
SAS Keywords :
PSY2 PSVP IBMPC PSVPDISP
PSY2DISP PSVPOEM PSY2OEM PSY2ADPT
PSVPADPT 50723 PC365
|
Search Keywords |
| |
|
Hint Category |
Adapter Cards, Retain, Video | |
|
Date Created |
19-09-96 | |
|
Last Updated |
11-05-98 | |
|
Revision Date |
23-04-99 | |
|
Brand |
IBM PC | |
|
Product Family |
PC 365 | |
|
Machine Type |
6589 | |
|
Model |
all | |
|
TypeModel |
| |
|
Retain Tip (if applicable) |
H134041 | |
|
Reverse Doclinks |