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Service Hints & Tips

Document ID: GSMH-38KBKR

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Servers - Intermittent media errors on read / write optical drives

Applicable to: World-Wide

Symptom:
Intermittent media errors on R/W optical drives.
Advanced diagnostics generate error 0217xxxx.

Problem Isolation Aids:
None

Fix:
1. Clean the optics. Refer to the following tip (Retain Record H127072)
2. Verify that the media cartridge capacity matches drive capacity:

FRU Number	Option Number(s)	Description
92F0167 66G7510	6450162,6451295 62G0489,62G2908,3432705	127MB R/W Optical Drive 127MB R/W Optical Drive
05H2005 05H3449	05H2784 05H2794,3432715	230MB R/W Optical Drive 230MB R/W Optical Drive

If a 230MB cartridge is used in a 127MB drive, intermittent errors will occur.
When replacing a failing R/W Optical Drive, be sure to order the correct size drive as the drives are similar in appearance.

For jumper/switch settings, Refer to the following tip (Retain Record H093531)

SAS KEYWORDS:
PSY2 9595POS 9595OPTIC D/T8595
8595 D/T9585 9585 D/T8639
8639 D/T8640 8640 D/T8641
8641 D/T8642 8642 D/T8650
8650 D/T9595 9595 300
310 320 500 520
720 704

	Search Keywords
	Hint Category	Optical Drives, Retain
	Date Created	24-05-96
	Last Updated	07-01-99
	Revision Date	07-01-2002
	Brand	IBM PC Server
	Product Family	PC Server 300, PC Server 310, PC Server 320, PC Server 500, PC Server 520, PC Server 704, PC Server 720, Server 85, Server 95
	Machine Type	8640, 8639, 8641, 8650, 8642, 9585, 9595, 8595
	Model
	TypeModel
	Retain Tip (if applicable)	H003383
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