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Service Hints & Tips

Document ID: AGRN-42JPFN

TP 1400 - Running Diagnostics

Applicable to: World-Wide

The following information is intended for IBM Dealers and Authorized Servicers only. Customers attempting to follow any of the procedures below may void their warranty.

Running the Diagnostics
Diagnostic Program Diskette
The Diagnostic Program Diskette contains the following seven programs:

• PQA System Test
• Modem Dial and Data Transfer Test
• PCMCIA IBM Wrap Card Test
• Audio and Speaker-Out Test
• CD Player Test
• Thermal Sensor Test
• USB Register and Connection Test

Note: Some test items require tools as shown below:

• Audio Wrap cable (P/N: 66G5180)
• FDD: Eraseable 2HD diskette
• Parallel Wrap plug (P/N: 72X8546)
• Parallel test cable (P/N: 05K2580)
• Serial: Wrap plug (P/N: 72X8546)
• Screwdriver Kit (P/N: 95F3598)
• Screwdriver Kit (P/N: 05K4693)
• Torque Screwdriver (P/N: 05K4695)
• 5mm Socket Wrench (P/N: 05K4694)
• PCMCIA: PC test card (P/N: 35G4703)
• CD-ROM: Any data and audio CDs
• ThinkPad i Series 1400 Diagnostics Diskette (P/N: 01K4841)
• ThinkPad i Series 1400 Utility Diskette (P/N:01K4842)

Running the PQA Diagnostics Program:
Attention: Before running the PQA Diagnostic Program, make sure that the write enable tab of the Diagnostic Program Diskette is set to enable.

Boot from the Diagnostic Program Diskette and select "PQA System Diagnostics Program" from PC DOS 7.0 Startup Menu. The PQA main menu appears on the screen.

Press the left and right arrow keys to move around the main menu. Press Enter to enable the selected option. The main options are Diag, Result, SysInfo, Option and Exit. The Diag option lets you select testing items and testing times. The following screen appears when you select Diag from the main menu.

This screen allows you to specify the number of tests to perform. The options are as follows:

• Manual Test performs a single test and manually checks the selected test items in sequence.
• Auto Test performs multiple tests and auto-checks the selected test items in sequence.

The screen below appears if you select Auto Test.

Specify the desired number of tests and press Enter. After you specify the number of tests to perform, the screen shows a list of test items (see below).

Press the up and down arrow keys to move the highlight bar from one item to another. Press Space to enable or disable the item. The > mark indicates that there are avail-able sub-options. Press Enter to view the available sub-options of each selected item. Press Esc to close the submenu.

The right corner screen information gives you the available function keys and the specified test number.

• Space enables/disables the item.
• Esc exits the program.
• F1 accesses help.
• F2 tests the selected item(s).
• Enter opens the available suboptions.
• Test Times show the number of tests to perform.
  

PQA Diagnostic Program Error Codes and Messages

Error Code	Message	FRU/Action in Sequence
16XX	RTC (backup battery) error	Backup battery
1XXX	CPU or System board error	Reload BIOS default setting. CPU board System board
2XXX	Memory error	Reconnect CPU board. DIMM System board
3XXX	Keyboard error	Reconnect keyboard. Keyboard System board
4XXX	Video error	System board
5XXX	Parallel port error	System board
6XXX	Serial port or system board error	System board
7XXX	Diskette drive error	Diskette drive System board
8XXX	Hard disk error	Load BIOS default setting Hard disk connection board Hard disk drive
9XXX	CD-ROM error	Reconnect CD-ROM drive cable. CD-ROM drive System board
10XXX	CPU or System board error	CPU board System board
11XXX	Pointing device error	TrackPoint board FPC cable TrackPoint board Keyboard System board

Running Modem Dial and Data Transfer Test:
Boot from the Diagnostic Program Diskette and select "Modem Dial and Data Transfer Test" from PC DOS 7.0 Startup Menu. Follow the instructions on the screen to execute modem test. If the test fails, go to "Modem Board Check"

Note: A telephone line is required for completing modem test.

Running PCMCIA Wrap Card Test:
Boot from the Diagnostic Program Diskette and select "PCMCIA Wrap Card Test" from PC DOS 7.0 Startup Menu. Follow the instructions on the screen to run the PCMCIA test. The green LED on the PC test card lights up when the PCMCIA test is running. If the LED does not light up, check whether the card is installed correctly by reconnecting the card. If it still does not light up after it is reconnected, try using another slot for the test. If the LED still does not turn on and the test fails, go to "PC Card (PCMCIA)-Related Symptoms" to replace the possible defective FRU.

Running Audio and Speaker-out Test:
Boot from the Diagnostic Program Diskette and select "Running Audio Resource and Speaker-Out Test" from PC DOS 7.0 Startup Menu. Follow the instructions on the screen to execute the audio test. If the test fails, go to "Audio Function Check"

Attention:
You should execute this program two times (one for internal and the other for external speakers) to verify if the system's audio function is in working order.

Running CD-Player Test:
Boot from the Diag-nostic Program Diskette and select "CD Player Test" from PC DOS 7.0 Startup Menu. Follow the instructions on the screen to execute the CD player test. If the test fails, go to "CD-ROM Drive Check"

Running USB Register and Connection Test:
Boot from the Diagnostic Program Diskette and select "Running USB Connect/Disconnect Test" from PC DOS 7.0 Startup Menu. Follow the instructions on the screen to execute the USB test. If the test fails, go to "System Board Check".

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	Document Category	Hardware Maintenance Information
	Date Created	24-11-98
	Last Updated	25-11-98
	Revision Date
	Brand	IBM ThinkPad
	Product Family	ThinkPad i Series 1400
	Machine Type	2611
	Model	Various
	TypeModel
	Retain Tip (if applicable)
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