1.814 bytes

Service Hints & Tips

Document ID: GSMH-3EDDEQ

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

Aptiva - Wake Up On Ring Function Not Working

Applicable to: World-Wide

Symptom:
Wake up on ring function does not operate on two Aptiva models 2168-932 and 2168-9W2.These are UK only models. The systems will be unable to detect incoming telecomms traffic when the system is in SLEEP mode with WAKE UP ON RING feature enabled.

Problem Isolation Guidance:
2168 models 932 and 9W2 as detailed above.

Fix:
Replace the two wire cable between the modem card and planar connector J31.Cable manufacturing p/n is 38h6725,FRU part no is 41h7819. Field FRU stock has been corrected,FRU part no does not change.

SAS KEYWORDS:
D/T2168 APTIVA MODEM WAKE UP
41H7819 38H6725

Search Keywords

Hint Category

Retain, Modems, Power Management

Date Created

01-02-96

Last Updated

08-12-98

Revision Date

08-12-99

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2168

Model

932; 9W2

TypeModel

Retain Tip (if applicable)

H052078

Reverse Doclinks
and Admin Purposes