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Service Hints & Tips

Document ID: LWIK-3NJLYA

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TP 365X/XD,560,760E/ED/EL/ELD - Incorrect memory size after upgrading memory

Applicable to: World-Wide

Abstract: THINKPAD MEMORY OPTIONS

Reference: TP 365X/XD, 560, 760E/ED/EL

There have been reports from the field concerning problems with a batch of OBI Memory Options released for the referenced
ThinkPad models.

The problem manifests itself as incorrect memory size being reported by the system/BIOS (e.g. 8Mb reported as 130.855Mb).

Upon investigation it has been determined that the following part numbers are POTENTIALLY affected:

Option P/N

FRU P/N

Mfg. P/N

8Mb SODIMM

92G7340

42H2767

40H8650

16Mb SODIMM

92G7341

42H2768

40H8651


FRU recovery has been addressed via CESAL # FTS96033.

Anyone experiencing problems of this nature with these ThinkPad Memory Options should be directed to replace their SODIMM with the corresponding FRU.

Search Keywords

Hint Category

Memory

Date Created

05-11-97

Last Updated

30-03-98

Revision Date

13-03-99

Brand

IBM ThinkPad

Product Family

ThinkPad 365X/XD, ThinkPad 560, ThinkPad 760E, ThinkPad 760ED, ThinkPad 760EL/ELD

Machine Type

2625, 2640, 9546, 9547

Model

Various

TypeModel

Retain Tip (if applicable)

H042706

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