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Service Hints & Tips

Document ID: MCGN-3LQKP3

IBM PC300PL - RTC installation hangs system

Applicable to: World-Wide

SYMPTOM:
After selecting the "Add All" option to install applications or drivers from the RTC (Ready-To-Configure) CD, the user may experience hangs, error messages, or applications that do not work.

PROBLEM ISOLATION AIDS:
When the "Add All" option on the RTC is used to install drivers or applications, the RTC CD may install all versions of a driver or application for that operating system.

FIX:
When using the RTC CD to install drivers or applications, select each driver or application manually to match the specific version of the operating system that is being run. Do not use the "Add All" option for installation.

The "Add All" option will be removed from future versions of the Ready-To-Configure CD.


SAS KEYWORDS:
PSY2 PSY2ERR PSY2OPER PSVP
PSVPERR PSVPOPER RTCCD D/T6562
D/T6592 6562 6592 68801
68799 68801F_1 UNCLASSIFIED


Search Keywords

CD-ROM, Ready, Configure, RTC

Hint Category

Error Messages, Lock-up/Hang, Retain

Date Created

08-09-97

Last Updated

25-02-99

Revision Date

25-02-2000

Brand

IBM PC

Product Family

PC 300PL

Machine Type

6562, 6592

Model

ALL

TypeModel

Retain Tip (if applicable)

H16909

Reverse Doclinks
and Admin Purposes

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