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Service Hints & Tips

Document ID: GSMH-3BUEHR

TP 340 - Miscellaneous Checkout

Applicable to: World-Wide

System Board:
The processing functions for the computer are performed by the system board. When a numeric code calls out the system board, use the following procedure to isolate the problem.
1. Run the system board test to verify the symptom. This test verifies the system board. If no error is detected, return to ¿General Checkout—.
2. If FRU code 10 appears, replace the system board.
3. Rerun the test to verify the fix.

If above procedure does not correct the problem, go to ¿Undetermined Problems—.

Keyboard/Auxiliary Input Device Checkout:

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears, make sure that the three flexible cables extending from the keyboard are correctly seated in the connectors on the system board.

If the keyboard cable connection is correct, run the Keyboard Test by doing the following:
1. Go to advanced diagnostic menu screen by pressing Ctrl+A in the basic diagnostic menu.
2. Press Ctrl+K;a layout of the keyboard appears on the screen.
3. Check that when each key is pressed, the key position on the keyboard layout on the screen changes to a black square.

Notes:
a. When a Fn key is pressed, a black square briefly appears.
b. Press the Esc key to return to the diagnostic menu.

If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU.
- Reseat the three cables.
- Replace the keyboard.
- Replace the system board.

The following auxiliary input devices are supported for this computer.
- Numeric keypad
- Mouse (PS/2 compatible)
- External keyboard (with keyboard/mouse cable)

If any of the above devices do not work, reseat the cable connector and repeat the failing operation.

If the problem does not occur again, recheck the connector.

If the problem is not corrected, replace the device, and then the system board.

TrackPoint II and III Checkout:
If the TrackPoint II or III will not work, check the configuration in Easy-Setup by selecting Keyboard from the Config menu. If the configuration of the TrackPoint II or III is disabled, select TrackPoint to enable it. If this does not correct the TrackPoint II or III problem, continue with the following.

The TrackPoint II or III does automatic compensations to adjust the pointer sensor. During this process, the pointer moves on the screen automatically for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the TrackPoint II or III pointer while the computer is powered on or while the system is running, or re-adjustment is required because the temperature has exceeded its normal operating range. This symptom does not indicate a hard ware problem. No service actions are necessary if the pointer movement stops in a short period of time.

If a click button problem or pointing stick problem occurs, do the following:
1. Go to the Easy-Setup screen.
2. Select an item with the pointing stick.
3. Press either the left or right click button.
4. Verify that both buttons work correctly.

If either the pointing stick or the click button will not work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU.
- Reseat the three keyboard cables.
- Replace the keyboard.
- Replace the system board.

Diskette Drive Test:
Do the following to isolate the problem to a controller, drive, or diskette. A scratch, write enabled, non-defective 2HD diskette is required.

Note:
Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or can cause the drive to fail.

1. Do following to select the test device:

Select the advanced diagnostic mode and select Tool ; then select the icon FDD and press the space key. A | mark appears next to the selected icon. Insert the blank diskette when instructed.

2. Run the diskette drive test.
3. If the controller test detects an error, FRU code 10 appears. Replace the system board.
4. If the controller test runs without errors, the drive read/write tests start automatically.
5. If the drive test detects an error, FRU code 50 appears. If the diskette itself is known to be good, replace the drive. If no errors occur at the FDD position, the drive is not defective.

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Hardware Maintenance Information

Date Created

28-11-96

Last Updated

06-04-98

Revision Date

03-04-99

Brand

IBM ThinkPad

Product Family

ThinkPad 340

Machine Type

2610

Model

Various

TypeModel

Retain Tip (if applicable)

N/A

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