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Service Hints & Tips

Document ID: GSMH-385JDS

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

Aptiva - Problems with Family Funpack for OS/2

Applicable to: United States

Service Information:
Please direct your questions to the respective company.

American Heritage Dictionary-
Support for the American Heritage Dictionary is available through:
Internet: ahd@dux.com (mail)
CompuServe: 70642,3611 (mail)

Child Development Guide-
Support for the Child Development Guide is available through:
Phone: (900) 288-7448

Note:
An 8 MB machine will not run the video clips in the "Exercising During Pregnancy" section. This part of the CD require 10 MB or more memory to run properly.

Havoc-
Support for Havoc is available through the following sources:
Phone: (313) 453-0328
CompuServe: GO STARDOC
Internet: wardell@ibm.net

In Charge At Home!-
Support for In Charge at Home! is available through:
Phone: (404) 257-0187
CompuServe: 73577,442

Magic Canvas
Support for Magic Canvas is available through:
Phone: (404) 644-5703

Microlearn Game Pack-
Support for the Microlearn Game Pack is provided through the following sources:
Phone: 46-31119770 (Sweden)
Internet: support@microlearn.se (mail)

OS/2 Blackjack!
Support for OS/2 Blackjack is available through:
Phone: (602) 569-6641
CompuServe: 102361,2216

OS/2 Poker!-
Support for OS/2 Poker is available through:
Phone: (602) 569-6641
CompuServe: 102361,2216 (mail)

Rapid Assault-
Support for Rapid Assault is available through the following sources:
Phone: (602) 569-6641
CompuServe: 102361,2216 (mail)

SIMM City 2000-
If the customer enables sound on a system with only 8 MB of RAM, the system will lock, sound is normally disabled Fun Pack is initially installed. SimCity requires 16 MB of RAM to work properly with sound. To disable sound in SimCity:
1. Open OS/2 System group/folder and select 'command prompts'.
2. Select 'OS/2 Window.
3. Assuming that they have not partitioned drive, type 'cd\funpack\simcity' and press enter.
4. Type 'ren pmsnd.dll pmsnd.d$$' and press enter.
5. This should solve the problem. However, advise them that on systems with only 8MB of RAM, even with the sound disabled, SimCity will run very, very slow.

Star Emperor-
The customer may receive support for Star Emperor from the following sources:
Phone: (313) 453-0328
Compuserve: GO STARDOC
Internet: wardell@ibm.net (mail)

TD-Gammon-
No support is available for TD-Gammon.

Search Keywords

Hint Category

OS/2, Entertainment Software

Date Created

15-04-96

Last Updated

23-03-99

Revision Date

23-03-2002

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2144, 2168

Model

2R5; 2R7; 2R8; M30; M35; M50; 2R6; 4R7; 4R8; M40; M54; M58; 3R0; 3R8; M60; M70

TypeModel

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