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Service Hints & Tips

Document ID: GSMH-3CMCST

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IBM ValuePoint - Model 64xx beep code index

Applicable to: World-Wide

Model 64XX Beep Code Index:

Important:
In the following Beep Code Index, the numbers indicate the sequence and number of beeps. For example, a ¿2-3-2— error symptom (a burst of two beeps, three beeps, then a burst of two beeps) indicates a memory module problem. (Continue with the Symptom-to-FRU index below for other beep/no-beep symptoms.)

Beep Code	FRU/Action
1-3-1, 1-3-2	Memory Module System Board
1-4-4	Keyboard System Board
2-1-1, 2-1-2	Run Setup System Board
2-2-2	Video Card System Board
2-3-2	Memory Module System Board
2-4-3, 2-4-4	Run Setup Memory Module System Board
All other beep code sequences	System Board

In the following index, an ¿X— in an error message can represent any number.

Symptom/Error	FRU/Action
No power, or fan not running	See ¿Power Supply— in the PS/ValuePoint Hardware Maintenance Manual.
No beep during POST but computer works correctly	System Board
No beep during POST See ¿Undetermined Problem— in this supplement.	System Board Memory Module
Any Adapter or Device Riser Card	Power Cord Power Supply
One long and two short beeps during POST	System Board
Three short beeps during POST	See ¿Computer Memory— in this supplement. System Board
Continuous beep	System Board
Repeating short beeps	Keyboard (stuck key?) Keyboard Cable System Board
Changing colors	Display
Intensity or color varies from left to right of characters and color bars	Display System Board
Flashing cursor with an otherwise blank display	System Board Primary Hard Disk Drive Hard Disk Drive Cable
Other display symptoms not listed above (including blank or illegible display)	See ¿Display— in this supplement. System Board Display
Power-on indicator or hard disk drive in-use light not on, but computer works correctly	Power Supply System Board LED Cables
Diskette drive in-use light remains on or does not light when drive is active	Diskette Drive System Board Diskette Drive Cable
The ¿Insert a Diskette— icon appears with a known-good diagnostics diskette in the first 3.5-inch diskette drive	Diskette Drive System Board Diskette Drive Cable Network Adapter
Program loads from the hard disk with a known-good diagnostics diskette in the first 3.5-inch diskette drive	Check Configuration Utility Diskette Drive Diskette Drive Cable System Board Power Supply
A nonsystem disk or disk error-type message with a known-good diagnostic diskette	Diskette Drive System Board Diskette Drive Cable
Cannot read a 5.25-inch diskette	The button on the PS/VP 5.25-inch diskette drive bezel must be pressed after inserting a diskette.
Incorrect memory size during POST	See ¿Memory— in this supplement. Memory Module System Board
Printer problems	See ¿Printer— in the PS/ValuePoint Hardware Maintenance Manual.
Serial or parallel port device failure (system board port)	External Device Self-Test OK? External Device Cable System Board
Serial or parallel port device failure (adapter port)	External Device Self-Test OK? External Device Cable Alternate Adapter System Board Riser Card
Some or all keys on the keyboard do not work	Keyboard Keyboard Cable System Board
Clock Battery inaccurate	Clock Battery System Board
110	Follow screen instructions Memory Module System Board
161	Run Configuration Utility Clock Battery System Board
162 (and unable to run diagnostics)	Diskette Drive System Board Diskette Drive Cable
162	Run Configuration Utility Clock Battery System Board
163	Time and Date Set? Clock Battery System Board
164	Run Configuration Utility See ¿Memory— in this supplement. System Board
199	See ¿Installed Devices List— in this supplement.
1XX (not listed above)	System Board
225	Unsupported Memory
2XX	See ¿Memory— in this supplement. Memory Module System Board
303 (with an 8603 error)	Mouse Keyboard Keyboard Cable System Board
303 (with no 8603 error)	Keyboard Keyboard Cable System Board
305	System Board Keyboard Keyboard Cable Mouse
3XX (not listed above)	Keyboard Keyboard Cable System Board
604 (and unable to run diagnostics)	Diskette Drive A Diskette Drive Cable System Board
604 (and able to run diagnostics)	Diskette Drive B Diskette Drive Cable System Board
662	Wrong diskette drive type
663	Wrong media type
6XX (not listed above)	Diskette Drive System Board External Drive Adapter Diskette Drive Cable Power Supply
7XX	Math Coprocessor System Board
9XX	System Board
1047	16-bit AT Fast SCSI Adapter
10XX (not listed above)	Alternate Parallel Adapter Riser Card
11XX	System Board
12XX	Alternate Serial Adapter Riser Card
13XX (A properly functioning joystick or paddle must be attached)	Game Control Adapter Riser Card
14XX	See ¿Printer— in the PS/ValuePoint Hardware Maintenance Manual.
15XX	SDLC Communications Adapter Riser Card
17X0 (1st Disk Drive) 17X1 (2nd Disk Drive) 17X2 (3rd Disk Drive) 17X3 (4th Disk Drive)	See ¿Power Supply— on page 6 in the PS/ValuePoint Hardware Maintenance Manual. Hard Disk Drive System Board Hard Disk Cable Power Supply
209X	Diskette Drive Diskette Cable 16-bit AT Fast SCSI Adapter
20XX (not listed above)	BSC Adapter Riser Card
21XX	SCSI Device 16-bit AT Fast SCSI Adapter Alternate BSC Adapter Riser Card
2401, 2402	System Board Display
2409	Display
2410	System Board
30XX	PC Network Adapter LF Translator Cable Problem? Riser Card
31XX	Alternate PC Network Adapter LF Translator Cable Problem? Riser Card
86XX	Mouse System Board
12902	Run Diagnostics System Board
12904	Run Diagnostics L2 Cache Adapter
I 99903 01 (Hard disk reset failure)	Possible hard disk drive problem
I 99903 05 (No startable device found)	Restart computer from diskette or check for valid startup sequence System Board
I 999XX XX (not listed above) (There is an optional SCSI adapter installed)	SCSI Hard Disk Drive SCSI Adapter SCSI Cable

	Search Keywords
	Hint Category	Hardware Maintenance Information
	Date Created	23-12-96
	Last Updated	08-05-98
	Revision Date	29-04-99
	Brand	IBM PC
	Product Family	ValuePoint
	Machine Type	6472, 6482, 6492, 6484, 6494
	Model	all
	TypeModel
	Retain Tip (if applicable)
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