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Service Hints & Tips

Document ID: DETR-3ZNP3Z

Aptiva - 2156 Diagnostics - Mouse

Applicable to: Japan, United States

NOTE: A sticking key button can cause the mouse to operate incorrectly. If you suspect this, go to "Keyboard" .

001 - START
ë Make sure that the mouse ball turns freely.
ë Make sure that the mouse plug connects properly.

002 -
. Power off the system unit.
ë Insert the diagnostics diskette into the diskette drive.
ë Power on the system unit.
ë Select Interactive Tests menu, then execute Mouse test.

003 - DO YOU SEE THE MOUSE CURSOR IN THE DIAGNOSTICS PROGRAM? (YES, READ AHEAD. NO, GO TO STEP 011)
ë Test right (left) button and check if right (left) button works.

004 - DOES THE MOUSE BUTTON WORK? (YES, READ AHEAD. NO, GO TO STEP 007)
ë Test mouse cursor movement.

005 - DOES THE MOUSE MOVE SMOOTHLY AND KEEP X AND Y COORDINATES CHANGED? (YES, READ AHEAD. NO, GO TO STEP 006)
ë Mouse is functioning normally.
ë End.

006 -
ë Power off the system unit.
ë Open mouse bottom cover and clean track ball.
ë Go to step 002.

007
ë Power off the system unit.
ë Check the mouse plug.

008 - ARE THERE ANY BROKEN PINS IN THE MOUSE PLUG? (YES, GO TO STEP 010. NO, READ AHEAD.)
ë Try with a known good mouse.

009 - DO THE ERROR SYMPTOMS STILL REMAIN? (YES, READ AHEAD. NO, GO TO STEP 010.)
ë Replace the system board.
ë End

010 -
ë Replace the mouse.
ë End.

011 -
ë Exit diagnostics program.
ë Make sure that the mouse driver is properly installed.
ë Go to step 002.

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Document Category

Diagnostics, Input Devices

Date Created

27-10-98

Last Updated

15-02-99

Revision Date

29-12-99

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2156

Model

all

TypeModel

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