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Service Hints & Tips |
Document ID: GSMH-3CNDRQ |
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IBM ValuePoint - Type 64xx error log
Applicable to: World-Wide
Error Log:
Use the following steps to create an error log, run the diagnostic tests, and automatically record any error messages in an error log. This procedure is normally used to diagnose an intermittent problem.
Notes:
1. The errors can be logged to a diskette drive, to a hard disk drive, or to a printer.
(You cannot run any diskette test when logging to a diskette drive.)
2. OS/2 systems must be logged to a diskette drive.
Creating the Error Log:
1. Load the diagnostics diskette from drive A.
2. Press 1 (Test the System) , then press Enter.
3. PressN to answer the test diskette question, then press Enter.
4. PressY or N (Is this list correct?) , then press Enter.
5. Press 3 (Start Error Log) , then press Enter.
6. Press1 to log to a diskette or hard disk, or press 2 to log to a printer, then press Enter.
7. If you are logging to a hard disk drive, press C, D, E, or F (Enter the error log drive ID) , then press Enter. Go to ¿Starting the Test— below.
8. If you are logging to a diskette, press A or B (Enter the error log drive ID) , then press Enter.
9. Verify that the diagnostic diskette is installed in the error log drive, A or B, and that it is not write-protected, then press Enter.
Starting the Test:
1. Press 2 (Run tests MULTIPLE times) , then press Enter.
2. Press Enter at the Diagnostic Test Select Menu to run all tests.
3. Select the number of times to run the tests, then press Enter.
4. Press N (Wait each time an error occurs? (Y/N)) , then press Enter.
5. Follow any instructions on the screen and select any requested tests.
Note:
Do not press any keys during the keyboard test.
6. To end a continuous test, press Ctrl+C. The computer completes testing, then returns to the System Checkout menu.
Displaying the Error Log:
1. Depending on the options installed in the computer, questions about attached devices appear on the screen. Answer as required, then press Enter.
2. From the System Checkout menu, Press Esc.
3. Press 4 (Display Error Log) , then press Enter.
4. Press A, B, C, D, E, or F (Enter the error log drive ID) , then press Enter. (If logging to a diskette drive, the ValuePoint diagnostic diskette must be in the error log drive selected.) The error log is displayed.
5. Press F3 to leave the error log. If errors are displayed, go to ¿Model 64XX Service Information— in this supplement.
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Hint Category |
Hardware Maintenance Information | |
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Date Created |
24-12-96 | |
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Last Updated |
30-04-98 | |
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Revision Date |
08-01-99 | |
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Brand |
IBM PC | |
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Product Family |
ValuePoint | |
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Machine Type |
6472, 6482, 6492, 6484, 6494 | |
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Model |
all | |
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