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2.418 bytes |
Service Hints & Tips |
Document ID: RMIE-38JKHR |
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This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose. |
IBM PS/2 - 300/1200/2400 modem hangs in diagnostics
Applicable to: World-Wide
Symptom:
8565 systems will hang during advanced or customer level diagnostics if an IBM 300/1200/2400 BAUD Modem is installed. This problem is modem diagnostic problem only and does not affect modem operation.
Problem Isolation Aids:
None.
Fix:
This problem can be circumvented when using advanced diagnostics by eliminating the modem diagnostics test when testing the system. This can be done by removing the modem from the advanced diagnostics installed device list prior to running the system diagnostics. Customer level diagnostics can only be performed by removing the modem and re-configuring the system prior to invoking diagnostics. This will eliminate the modem diagnostics test from the customer level diagnostics.
Corrections to the modem diagnostics have been made, and are available on a new release of the 300/1200/2400 Modem/A option diskette (Vers1.2).
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Search Keywords |
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Hint Category |
Diagnostics, Modems, Lock-up/Hang | |
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Date Created |
15-02-94 | |
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Last Updated |
24-11-98 | |
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Revision Date |
19-02-99 | |
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Brand |
IBM PC | |
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Product Family |
PS/2 | |
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Machine Type |
8565 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
H004886 | |
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Reverse Doclinks |