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Service Hints & Tips

Document ID: MCGN-3N9QJA

IBM IntelliStation M Pro (Type 6898) - ClientCare does not install the DMI browser from RTC

Applicable to: World-Wide

Symptom:
During the installation of LANDesk and ClientCare from the Ready-To-Configure (RTC) CD-ROM, the option to install "Service Provider" from ClientCare is not checked.

Problem isolation aids:
When installing these applications from the RTC CD-ROM, the user accepts the default values for the order of installation. ClientCare is installed before LANDesk.

Fix:
Install LANDesk manually by itself from the RTC CD-ROM before installing the ClientCare applications.

SAS KEYWORDS:
PSY2 PSY2OPER PSY2MISC PSVP
PSVPOPER PSVPMISC D/T6898 6898
80338 UNCLASSIFIED

Search Keywords

ClientCare

Hint Category

Retain, Software Installation/Configuration

Date Created

27-10-97

Last Updated

25-02-99

Revision Date

25-02-2000

Brand

IBM IntelliStation

Product Family

M Pro

Machine Type

6898

Model

ALL

TypeModel

Retain Tip (if applicable)

H161505

Reverse Doclinks
and Admin Purposes

Owning B.U.: USA, USA=A, EMA=A, AFE=A