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Document ID: MCGN-3JSM6B

IBM PC365 - Corrupted video with Matrox Millennium

Applicable to: World-Wide

SYMPTOM:
When running Windows 95 on an IBM PC365 system using a Matrox Millennium video adapter, certain programs will not run properly if Device Bitmap Caching is enabled.

PROBLEM ISOLATION AIDS:
The following programs may not run properly, and may display corrupted video:

- Remote control programs such as CoSession.
- Programs offering multiple monitor/multiple adapter support.
- Microsoft NetMeeting.
- Accessibility applications such as screen magnifiers and screen readers.

FIX:
To correct the condition, make the following changes in Windows 95:

1. Right click on the Windows 95 desktop background.
2. Left click on "Properties."
3. Left click on the "Settings" tab.
4. Left click on the "PowerDesk" button.
5. Make sure the "Use Device Bitmaps Caching" is NOT checked.
6. Left click on "Apply."
7. Left click on "Close."
8. Left click on "Restart."

Windows 95 & NetMeeting are trademarks of Microsoft Corporation.
Matrox Millennium is a trademark of Matrox Corporation.
CoSession is a trademark of Artisoft, Inc.


SAS KEYWORDS:
PSY2 PSY2DISP PSY2PROG PSY2OPER
PSVP PSVPDISP PSVPPROG PSVPOPER
D/T6589 6589 UNCLASSIFIED



Search Keywords

Matrox

Hint Category

Retain, Video, Windows 95

Date Created

08-07-97

Last Updated

14-05-98

Revision Date

23-04-99

Brand

IBM PC

Product Family

PC 365

Machine Type

6589

Model

ALL

TypeModel

Retain Tip (if applicable)

H16270

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