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Document ID: JBAR-3QFKYK |
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IBM ValuePoint - Hangs, drive errors, no video or dead system
Applicable to: World-Wide
Symptom:
ValuePoint 63xx and 64xx may fail with the following symptoms:
1. System hangs during POST. There will be no error messages.
2. No video displayed (no cursor).
3. Drive Errors will be reported when the system tries to read from the diskette or hard file.
Problem Isolation Aids:
In some cases, failure analysis has shown defective riser cards to cause the above symptoms. Use the following procedure to isolate a defective riser card:
Remove any installed option cards. If the problem is eliminated, suspect a problem with an option card
Remove the riser card. If the problem is eliminated replace the riser card.
Fix:
Replace the riser card.
SAS KEYWORDS:
PSVP PS/VP VALUEPOINT 6384
PSY2DSKT PSVPDSKT PSVPMISC PSY2MISC
82G3507 82G2509 P/N82G3507 P/N82G3509
6382 D/T6382 PS/VALUEPOINT PSVPFDSK
PSY2FDSK NO VIDEO 6494 6484
D/T6472 D/T6482 D/T6484 6494
D/T6492 D/T6494 6472 6482
6492
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Hint Category |
Retain, General Information | |
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Date Created |
15-02-94 | |
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Last Updated |
01-05-98 | |
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Revision Date |
29-04-2000 | |
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Brand |
IBM PC | |
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Product Family |
ValuePoint | |
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Machine Type |
6381, 6382, 6384, 6387, 6472, 6482, 6492 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
H123052 | |
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Reverse Doclinks |