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Service Hints & Tips

Document ID: RMIE-3FDHFQ

IBM IntelliStation Z Pro - Using help fails in Netfinity Service Manager

Applicable to: World-Wide

Symptom:
IBM IntelliStation Z Pro 6899 systems preloaded with Microsoft Windows NT v4.0 or Windows 95 may fail to display help text in the "Using Help" section of the Netfinity Service Manager Software Inventory application.

Problem Isolation Aids:
To recreate the problem, perform the following steps:
1) Click on Start, Programs, and Netfinity.
2) Click on Netfinity Service Manager.
3) Open the Software Inventory window.
4) Click on the Help Menu, then click on Using Help. The Using Help button does not function and there is no Help text displayed.

Fix:
The Using Help feature is not supported in the version of Netfinity that ships on the RTC CD with the 6899 system. This feature will be enabled in future releases of Netfinity.

SAS Keywords :
PSVP PSY2 PSVPPROG PSY2PROG
PSY2ERR PWS PSVPERR IBMPC
UNCLASSIFIED 61546

Search Keywords

Hint Category

Retain, Netfinity Manager

Date Created

21-03-97

Last Updated

15-04-98

Revision Date

09-04-99

Brand

IBM IntelliStation

Product Family

Z Pro

Machine Type

6899

Model

All

TypeModel

Retain Tip (if applicable)

H136885

Reverse Doclinks
and Admin Purposes