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Document ID: RMIE-3FBHHT

IBM IntelliStation Z Pro - System hang during OS/2 Warp 4 network install

Applicable to: World-Wide

Symptom :
IBM IntelliStation Z Pro 6899 systems may exhibit a system hang condition during the "Selective Install for Networking" phase of the OS/2 WARP v4.x installation.

Problem Isolation Aids :
The Crystal Audio feature is has been ENABLED via the Setup Utility. The hang occurs with or without a network adapter installed.

Fix :
DISABLE the Audio feature via the Setup Utility, then complete the Networking installation. The Audio feature can be reenabled following the Networking installation.

SAS Keywords :
PSVP PSY2 PSVPPROG PSY2PROG
PSVPADPT PSY2ADPT PSY2COMM IBMPC
UNCLASSIFIED 60334 PSVPCOMM HUNG
LOCKUP PWS

Search Keywords

Hint Category

Lock-up/Hang, Networking, OS/2, Retain

Date Created

19-03-97

Last Updated

29-05-98

Revision Date

19-05-99

Brand

IBM IntelliStation

Product Family

Z Pro

Machine Type

6899

Model

All

TypeModel

Retain Tip (if applicable)

H136902

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