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Service Hints & Tips

Document ID: LWIK-3U9G28

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

TP 380,560,600,755,760,770 - ThinkPad battery warranty cost reduction

Applicable to: AP-N, AP-S, EMEA

Abstract: THINKPAD BATTERY WARRANTY COST REDUCTION SCREEN

Text:
One of the high cost warranty items on ThinkPads relate to the various Thinkpad batteries.

In a lot of cases the battery is replaced for the customer where the battery appears to be defective. However it is also possible to recover the battery by using the appropriate Quick Charger Option.

It is recommended that the quick charger options are installed in each country repair centre to allow the batteries to be re-utilized (where possible) which will help to reduce country warranty cost.

The Quick Charger Option P/Ns (which can be ordered on Greenock via the country UPOS order desk ) are as follows:

11J8985 Quick Charger Option (Contains the attachment for TP560 and TP770 )

02K6499 Quick Charger Option (Contains the attachment for TP380, TP560, TP600, TP770)

TOTQCEU Quick Charger Option (TP755/TP760)

Search Keywords

Hint Category

Power

Date Created

07-05-98

Last Updated

19-01-99

Revision Date

19-01-2000

Brand

IBM ThinkPad

Product Family

ThinkPad 380, ThinkPad 380D, ThinkPad 380E, ThinkPad 380ED, ThinkPad 380XD, ThinkPad 385D, ThinkPad 385E, ThinkPad 385ED, ThinkPad 385XD, ThinkPad 560, ThinkPad 560E, ThinkPad 560X, ThinkPad 600, ThinkPad 755C/CS, ThinkPad 755CE/CSE, ThinkPad 755CX, ThinkPad 755CV, ThinkPad 755CD, ThinkPad 755CDV, ThinkPad 760C, ThinkPad 760E, ThinkPad 760CD, ThinkPad 760L/LD, ThinkPad 760ED, ThinkPad 760XD, ThinkPad 760EL/ELD, ThinkPad 760XL, ThinkPad 765L, ThinkPad 765D, ThinkPad 770, ThinkPad 770E/ED

Machine Type

2635, 2640, 2645, 2646, 9545, 9546, 9547, 9548, 9549

Model

Various

TypeModel

Retain Tip (if applicable)

Retain Tip# H057566

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