PC Server 300/320/520 - Server hangs with PCI SCSI adapter installed

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Service Hints & Tips

Document ID: RMIE-3F9DPV

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PC Server 300/320/520 - Server hangs with PCI SCSI adapter installed

Applicable to: World-Wide

Symptom:
The system hangs running applications which generate heavy disk I/O activity. The server may not process keyboard requests. Rebooting the system may be required.

Problem Isolation Aids:
This could be any systems, such as the PC Server 300, 320 or 520, which has the following fixed disk configuration:
A CMS SCSI fixed disk drive, attached to an IBM FAST PCI SCSI Adapter (Option 32G3100, FRU P/N53G0382). The operating system could be Novell Netware and possibly others unknown at the time of this writing.

Fix:
The problem has been isolated to the CMS SCSI fixed disk hanging on the PCI SCSI bus. The microcode on the hardfile must be upgraded.

The micro code fix for the fixed disk may be obtained by calling CMS Bulletin Board System (BBS) at (714)-437-9794.

At the BBS Main Menu, choose option "D" to download the file HP2.EXE. When prompted for a password, enter CMSAQS. This utility requires the customer to boot DOS and have the IBMASPCI.SYS driver loaded in the CONFIG.SYS file. The following statement should be in the CONFIG.SYS:
DEVICE=C: PATH IBMASPCI.SYS

The file IBMASPCI.SYS ships on the IBM FAST PCI SCSI Option diskette. If necessary, the latest IBM FAST PCI SCSI Option diskette can be downloaded from the IBM PC Company Bulletin Board System by calling (919)-517-0001.

SAS KEYWORDS:
PSY2, SERVER, PSY2ADPT, PSY2PROG, 300, 320, 8640

Search Keywords

PSY2, SERVER, PSY2ADPT, PSY2PROG, 300, 320, 8640

Hint Category

Adapter Cards, Retain

Date Created

26-01-96

Last Updated

14-07-98

Revision Date

13-07-99

Brand

IBM PC Server

Product Family

PC Server 300, PC Server 320, PC Server 520

Machine Type

8640, 8641

Model

TypeModel

Retain Tip (if applicable)

H132289

Reverse Doclinks
and Admin Purposes

USA=A, EMA=A, AFE=A

	Search Keywords	PSY2, SERVER, PSY2ADPT, PSY2PROG, 300, 320, 8640
	Hint Category	Adapter Cards, Retain
	Date Created	26-01-96
	Last Updated	14-07-98
	Revision Date	13-07-99
	Brand	IBM PC Server
	Product Family	PC Server 300, PC Server 320, PC Server 520
	Machine Type	8640, 8641
	Model
	TypeModel
	Retain Tip (if applicable)	H132289
	Reverse Doclinks and Admin Purposes	USA=A, EMA=A, AFE=A