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Service Hints & Tips

Document ID: GSMH-3F5E3U

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IBM ValuePoint - Graphic image corruption occurs under OS/2

Applicable to: World-Wide

Symptom:
When you view an image (fax), the character image is damaged and becomes worse during scrolling. The machines affected are 64xx. The root cause of this problem is the S3** video device driver.

Problem Isolation Aids:
OS/2 running 1024 x 768 pels with IOCAVIEW application.
If the problem persists under VGA, this fix does not apply.

Fix:
For a temporary fix use VGA.
For a permanent fix, update the OS/2 video device drivers to the latest version available from the IBM PC Company.
For a copy of this driver, please Double-Click here :-

Notes:
S3 is Trademark of S3 Incorporated. Other company, product, and service names, which may be denoted by a double asterisk (**), may be trademarks or service marks of others.

Search Keywords

Hint Category

OS/2, Video

Date Created

19-09-95

Last Updated

08-05-98

Revision Date

29-04-99

Brand

IBM PC

Product Family

ValuePoint

Machine Type

6472, 6482, 6484, 6492, 6494

Model

all

TypeModel

Retain Tip (if applicable)

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