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Service Hints & Tips

Document ID: MCGN-3JVN25

PCServer720 - Boots slowly after a warm boot

Applicable to: World-Wide

SYMPTOM
Any of the following symptoms are observed:
- The Server takes a long time to POST (5-7 minutes).
- POST error 173 (Configuration Error) is displayed.

If the Operating System is running slowly, refer to RETAIN Record H134877 (TechTips document RMIE-3AZFRX).

PROBLEM ISOLATION AIDS
- Netfinity was running on the system prior to the shutdown
- The system was restarted with a warm boot (<Ctrl> <Alt> <Del>)

FIX
To fix permanently, install the latest Systems Management device drivers (PC Server 720 Processor Device Drivers Version 1.12 or later). Follow this procedure:

1. Download and expand the latest Systems Management device drivers from the IBM BBS. Search for the following file:
"PC Server 720 Processor Device Driver".

2. Follow the instructions in the README.TXT

-OR- As a temporary work-around, follow this procedure:

1. Shutdown the Operating System if necessary.
2. Power off the Server.
3. Power on the Server.

During normal operation, Netfinity loads microcode to the Service Processor. On a Server 720 reboot, the Service Processor needs to be in a quiet state. But if an orderly shutdown is NOT performed, the Service Processor remains at a high activity level which interferes with the next POST.

The new device drivers allow Netfinity to shutdown in an orderly manner.



.------------------------IMPORTANT----------------------------
| |
| Diskette images are customer installable. Customers should |
| review any "README" files located on the diskette for |
| installation information. Contact the IBM PC HelpCenter at |
| 800-772-2227 if download/installation assistance is needed. |
| |
| IBM PC Server files are located in Directory 22 on the PC |
| Company Bulletin Board Service (BBS) at 1-919-517-0001 or |
| tieline 255-0001. |
| The files may also be downloaded via the Internet from the |
| IBM PC File Library by searching the following Internet URL:|
| http://www.us.pc.ibm.com/files.html |
|______________________________________________________________|

SAS KEYWORDS:
PSY2 UNCLASSIFIED PSY2ERR 00017300
PSY2PROG PSY2OPER


Search Keywords

PSY2, UNCLASSIFIED, PSY2ERR, 00017300, PSY2PROG, PSY2OPER, Health

Hint Category

Retain

Date Created

11-07-97

Last Updated

18-05-98

Revision Date

15-05-99

Brand

IBM PC Server

Product Family

PC Server 720

Machine Type

8642

Model

Various

TypeModel

Retain Tip (if applicable)

H134921

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