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Service Hints & Tips |
Document ID: MCGN-42ANHH |
PC Server 8595 - Maximum of 8MB of usable system memory
Applicable to: AP-S, Canada, LA, United States
Source: RETAIN tip H01604
Abstract: Maximum of 8MB of usable system memory.
SYMPTOM:
The following problem may be experienced when reference diskette version 1.01 is used on the PS/2 8595.
A maximum of 8 MB of system memory is usable, even if a greater amount of system memory is installed, due to a software problem on the reference diskette.
DETAIL:
A small number of PS/2 8595 systems were shipped with reference diskette version 1.01 packed with the system and pre-configured on the fixed disk system partition.
Other systems were shipped with the version 1.01 reference diskette packed with the system, however, version 1.02 reference diskette has been pre-configured on the system partition.
A current back-up system reference diskette should be created from the system partition on those systems shipped with version 1.02 pre-configured. The quick reference manual should be consulted for the proper procedures.
Customers receiving the version 1.01 software, installed on the fixed disk system partition prior to shipping, may obtain the current version reference diskette at no cost by calling one of the following telephone numbers.
PROBLEM ISOLATION AIDS:
None
FIX:
Obtain a copy of reference diskette version 1.02 and install it on the system partition of the fixed disk at the earliest opportunity. A version 1.02 back-up diskette should be created from the system partition and kept in a secure, accessible
location.
It is recommended that copies of version 1.01 be rendered unusable.
Reference diskette version 1.02 is available by calling the following numbers Monday through Friday:
- Customers in USA: 1-800-426-7282, 8:00AM until 8:00PM, EST
- Customers in Canada: 1-800-465-1234, 8:00AM until 4:30PM, EST
- Customers in Alaska: 1-414-633-8108, 8:00AM until 5:00PM, Local
Customers with 8595 systems should specify system reference diskette part number 57F1959.
IBM World Trade customers should follow local procedures to obtain the current reference diskette.
SAS KEYWORDS:
PSY2, PSY2DIAG, PSY2PROG, PRY2ERR, 8595DIAG, 8595SYSPROG, 8595SYSERR
Search Keywords |
PSY2, PSY2DIAG, PSY2PROG, PRY2ERR, 8595DIAG, 8595SYSPROG, 8595SYSERR | |
Hint Category |
Memory, Retain | |
Date Created |
16-11-98 | |
Last Updated |
16-11-98 | |
Revision Date |
16-11-99 | |
Brand |
IBM PC Server | |
Product Family |
Server 95 | |
Machine Type |
8595 | |
Model |
Various | |
TypeModel |
| |
Retain Tip (if applicable) |
H01604 | |
Reverse Doclinks |
Date last altered: A90/11/28 |