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Service Hints & Tips

Document ID: RMIE-3A2D5Z

IBM PC365 - PD/CD ROM fails in Windows 3.1

Applicable to: World-Wide

Problem :
The PD/CD ROM drive in the IBM PC 365 Series 6589 system may fail to function in a Windows 3.1 environment. The drive will not be recognized by Windows 3.1.

Problem Isolation Aids :
The PD/CD ROM drive is configured as the MASTER drive on the PRIMARY IDE port.

Fix :
Configure the PD/CD ROM drive on the SECONDARY IDE port as MASTER. This is the configuration used by IBM Manufacturing when installing the PD/CD ROM drive in a PC 365 system.

If the user configuration requires that the PD/CD ROM drive attach to the PRIMARY connector as MASTER, perform the following changes to the Windows SYSTEM.INI file:

386Enh
------
virtualHDIRQ=off (change from ON to OFF)
32BitDiskAccess=off (Add this entry if not present and
ensure that the setting is OFF)


SAS Keywords :
PSY2 PSVP IBMPC PSVPPROG
PSY2PROG PSVPERR PSY2ERR LOCKUP
54797 PC365 HUNG 54794

Search Keywords

Hint Category

CD-ROM Drives, DOS/Windows 3.x, Retain

Date Created

01-10-96

Last Updated

25-01-99

Revision Date

23-04-99

Brand

IBM PC

Product Family

PC 365

Machine Type

6589

Model

all

TypeModel

Retain Tip (if applicable)

H134207

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