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2.607 bytes |
Service Hints & Tips |
Document ID: MCGN-3TZP7Y |
Netfinity3500 - PC Doctor diagnostics skip / hang testing with tape drive
Applicable to: World-Wide
SYMPTOM:
Running PC Doctor Diagnostics on a server configured with any supported tape drive results in either of the following:
1. Without a tape cartridge in the tape drive, the diagnostics program does not test the device.
2. With a tape cartridge in the tape drive, the diagnostics program responds with the following test failure, then the Utility hangs:
" IDx LUNy, DEVICE NOT TESTED, CODE 8000H"
(where x = the SCSI ID, and y = the Logical Unit Number of the tape drive).
PROBLEM ISOLATION AIDS:
- The system is any Netfinity server properly configured with any supported tape drive.
- PC Doctor version 1.9.387 or below is used.
FIX:
A diagnostics test module for tape drives will be provided in a future version release of PC Doctor.
WORKAROUND:
Remove the media cartridge from the tape drive prior to running the PC Doctor Diagnostics Utility to avoid a program hang.
DETAIL:
PC Doctor version 1.9.387 (or below) does not incorporate a test module for tape drives.
This TIP will be Updated when PC Doctor includes the test module for tape drives.
PC Doctor is a trademark of Watergate Software, Inc.
SAS KEYWORDS:
PSY2, PSY2DIAGS, DIAGS, PC DOCTOR, D/T8651, D/T8644, HANG, ERROR, UNCLASSIFIED
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Search Keywords |
PSY2, PSY2DIAGS, DIAGS, PC DOCTOR, D/T8651, D/T8644, HANG, ERROR, UNCLASSIFIED | |
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Hint Category |
Retain | |
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Date Created |
29-04-98 | |
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Last Updated |
30-04-98 | |
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Revision Date |
29-04-99 | |
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Brand |
IBM PC Server | |
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Product Family |
Netfinity 3500, Netfinity 7000 | |
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Machine Type |
8644, 8651 | |
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Model |
Various | |
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TypeModel |
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Retain Tip (if applicable) |
H163496 | |
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Reverse Doclinks |
Date last altered: A98/04/28, Owning B.U.: USA, USA=A, EMA=N, AFE=A |