2.871 bytes |
Service Hints & Tips |
Document ID: GSMH-3F5EGB |
IBM ValuePoint - Intermittent diskette failures
Applicable to: World-Wide
Symptom:
PS/ValuePoint systems (all machine types and models) may fail with the following 3.5" diskette drive 'A' symptoms:
1. The 3.5" diskette drive is not recognised in the configuration utility (162/601 POST Errors).
2. Intermittent diskette read and/or write errors.
3. General failure reading drive A.
Problem Isolation Aids:
View the label attached to top of the diskette drive, just above the signal cable connector. If the label states that the drive was 'Made in Malaysia' this tip applies. PS/ValuePoint advanced diagnostics may fail with various diskette drive operational or media type failures.
Fix:
If the label indicates that the drive was 'Made in Malaysia', reseat the diskette drive cable into the diskette drive several times (5 to 7). This is done to remove an excess of solder flux on the diskette drive pins.
If the drive continues to fail after reseating the cable several times, utilize normal problem determination procedures to isolate the failing party.
SAS KEYWORDS:
PSVP PSY2 PSVPPSKT PSY2DSKT
PSVPERR PSY2ERR PSVPDIAG PSY2DIAG
PSVPPART PSY2PART D/T6381 D/T6382
D/T6387 6381 6382 6384
6387 Value Point 6381/SI 6382/S
6384/D 6387/T
Search Keywords |
IBM Diskette Drives | |
Hint Category |
Retain, Diskette Drives | |
Date Created |
26-07-95 | |
Last Updated |
19-11-98 | |
Revision Date |
19-11-99 | |
Brand |
IBM PC | |
Product Family |
ValuePoint | |
Machine Type |
6381, 6382, 6384, 6387 | |
Model |
Various | |
TypeModel |
| |
Retain Tip (if applicable) |
H007620 | |
Reverse Doclinks |