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Service Hints & Tips

Document ID: RMIE-3F2LJF

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4/10GB 4mm Internal SCSI Tape Drive - System hangs during POST with SCSI Adapter

Applicable to: World-Wide

Symptom :
Systems with an IBM 4/10GB 4mm DAT tape drive attached to an IBM AT Fast SCSI Adapter may hang during POST.

Problem Isolation Aids :
All of the following must be true for this tip to apply:

• The system hangs at POST (no Beeps).
• The system has an IBM AT Fast SCSI Adapter FRU P/N 82G4879 or FRU P/N 92F0330 with an IBM 4/10GB tape drive FRU p/n 16G8454 or FRU p/n 16G8456
• The tape drive has JUMPERS as opposed to dip switches.
• The model number on the label on the bottom of the drive is CTD8000H or CTD8000R

FIX:
Contact the IBM PC HelpCenter, Options by IBM tech support, and request the upgrade kit which includes the following:

• PowerSCSI 4.1 driver diskette
• Microcode update diskette or tape cartridge
• EEPROM version 3.61
• Microcode update instructions

The BIOS EPROM for the AT SCSI adapter will fix the system hang at POST, but the PowerSCSI software must be installed on DOS/Windows 3.11 and earlier systems for the tape software to function properly.

Note: Refer to Record H013309 for updating tape microcode.

SAS Keywords :
PSY2 D/T6885 6885 PSY2TAPE
MAGNETIC PSY2ERR 16G8454 16G8455
16G8456 74G8631 74G8632 70G8496
32G4088 16G8452 59H2681 59H2682
59H8453 82G4879 92F0330 SEAGATE
FUTURE DOMAIN POWERSCSI POWER SCSI BIOS
EPROM

	Search Keywords
	Document Category	Lock-up/Hang
	Date Created	10-03-97
	Last Updated	04-02-99
	Revision Date	04-02-2000
	Brand	IBM Options
	Product Family	SCSI Adapters, Tape Drives
	Machine Type	ISA, 4.x GB
	Model	32G4088; 70G8496; 8191359; 8191339
	TypeModel
	Retain Tip (if applicable)	H013309
	Reverse Doclinks and Admin Purposes