|
3.549 bytes |
Service Hints & Tips |
Document ID: LWIK-3TUH5Y |
|
This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose. |
TP 770 - External monitor is fuzzy when attached to the SelectaBase 770
Applicable to: World-Wide
SYMPTOM:
With an External Monitor attached to the Select-A-Base (Option # 83H6735 Fru # 11J8822) for the 770 Thinkpad, the user may experience a fuzzy output while viewing the monitor screen.
CONFIGURATION:
Any ThinkPad 770 installed in a SelectaBase 770 with an external monitor attached.
WORKAROUND:
Currently, the only work-around is to either attach your monitor to the external video connection of the Thinkpad or install a video adapter in the Select-A-Dock 3 and attach your monitor to it.
SOLUTION:
Customer's will need to contact their authorized IBM service center(s) and have the Select-A-Base exchanged. There is a new FRU P/N (05K7037) which should be ordered to fix the very small number of customers who may experience this problem.
ADDITIONAL INFORMATION:
You will have to compare the clarity of two monitors of the same type to see the above condition. Pair a Thinkpad attached to a Select-A-Base with an external monitor connected & a Thinkpad that has an external monitor connected to the rear of it to see the differences in most cases. The monitor connected to the rear of the Thinkpad will have a sharper or crisper image than one attached to the above component.
|
Search Keywords |
| |
|
Hint Category |
Display/Monitor | |
|
Date Created |
24-04-98 | |
|
Last Updated |
27-08-98 | |
|
Revision Date |
26-08-99 | |
|
Brand |
IBM ThinkPad | |
|
Product Family |
ThinkPad 770, ThinkPad 770E/ED, ThinkPad Docking Stations | |
|
Machine Type |
9548, 9549, 3547 | |
|
Model |
Various | |
|
TypeModel |
| |
|
Retain Tip (if applicable) |
| |
|
Reverse Doclinks |