PC Server 330 - Symptom-to-FRU Index

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Product Information

Document ID: DDSE-43WNQ5

PC Server 330 - Symptom-to-FRU Index

Applicable to: World-Wide

Symptom-to-FRU Index

The Symptom-to-FRU Index lists beeps, errors, symptoms, and the possible causes. The most likely cause is listed first. Use this Symptom-to-FRU Index to help you decide which FRUs to have available when servicing the computer. This Index contains the following

Notes
1. In this Index POST error codes and Diagnostic error codes are listed separately.
2. For IBM devices not supported by this Symptom-to-FRU Index, refer to the manual for that device.

No Beep Symptoms

No Beep/Symptom

FRU/Action

No Beeps occur after successfully completing POST

1. Disconnected speaker
2. Speaker
3. System Board

Beep Symptoms
Beep symptoms are short tones or a series of short tones separated by pauses (intervals without sound). See the following examples.

Beeps

Description

1-2-X

One beep
A pause (or break)
Two beeps
A pause (or break)
Any number of beeps

Description

1-2-X

One beep
A pause (or break)
Two beeps
A pause (or break)
Any number of beeps

4

Four continuous beeps

Beep/Symptom

FRU/Action

1-1-2
(CPU register test failure)

1. Optional Microprocessor
(if installed)
2. Microprocessor

1-1-3
(CMOS write/read test failure)

1. Real-Time Clock with Battery
2. System Board

Beep/Symptom

FRU/Action

1-2-1
(Programmable Interval
Timer test failure)

1. System Board
2. Microprocessor Card

1-2-2
(DMA initialization test in
progress or failure)

1. System Board
2. Microprocessor Card

1-2-3
(DMA page register
write/read test in progress
or failure)

1. System Board
2. Microprocessor Card

1-2-4
(RAM refresh verification
failure)

1. System Board
2. Microprocessor Card

1-3-1
(1st 64K RAM test failure)

1. Dual Inline Memory Module (DIMM)
2. Microprocessor Card

1-3-2
(1st 64K RAM parity test
failure)

1. Dual Inline Memory Module
2. Microprocessor Card
3. System Board

1-3-3
(Slave DMA register test in
progress or failure)

1. Microprocessor Card
2. System Board

1-3-4
(Master DMA register test in
progress or failure)

1. Microprocessor Card
2. System Board

1-4-1
(Master interrupt mask register test failure)

1. Microprocessor Card
2. System Board

1-4-2
(Slave interrupt mask register test failure)

1. Microprocessor Card
2. System Board

1-4-4
(Keyboard controller test
failure)

1. System Board
2. Keyboard

2-2-2
(Search for video read only
memory in progress)

1. System Board

2-2-4
(Timer tick interrupt test in
progress or failure)

1. Real-Time Clock with Battery
2. System Board

2-3-1
(Interval timer channel 2 test
in progress failure)

1. System Board

2-3-3
(Time of day clock test failure)

1. System Board

2-4-3
(Test comparing CMOS
memory size against actual
in progress)

1. Real-Time Clock Battery
2. System Board

Beep/Symptom

FRU/Action

2-4-4
(Memory size mismatch
occurred)

1. Dual Inline Memory Module
2. Microprocessor Card
3. System Board

Three Short Beeps

1. Dual Inline Memory Module
2. Microprocessor Card
3. System Board

One Continuous Beep

1. Optional Microprocessor
(if installed)
2. Microprocessor
3. Microprocessor Card
4. System Board

Repeating Short Beeps

1. Keyboard
2. System Board

One Long and One Short Beep

1. Video adapter (if present)
2. System Board

One Long and Two Short
Beeps

1. Video adapter (if present)
2. System Board

Two Long and Two Short
Beeps

1. Video adapter

POST Error Codes

POST Error
Code/Symptom

FRU/Action

101
(Timer tick interrupt failure)

1. System Board
2. Microprocessor

102
(Timer 2 test failure)

1. System Board
2. Microprocessor

106
(Diskette controller failure)

1. System Board
2. Microprocessor

112
(I 2 C interface hardware
error)

1. System Board
2. Microprocessor Card
3. Microprocessor

114
(Option read only memory
checksum failure)

1. Failing Adapter
2. Run Diagnostics

115
(Boot block checksum error)

1. System Board
2. Microprocessor Card

116
(Application processor
failure)

1. System Board
2. Microprocessor Card

151
(Real time clock failure)

1. Run Diagnostics
2. Battery/CMOS Chip
3. System Board

POST Error
Code/Symptom

FRU/Action

161
(Real time clock battery
failure)

1. Battery

162
(Invalid configuration
information or CMOS RAM
checksum failure)

1. Run Configuration/Setup; then,
run the EISA Configuration Utility
2. Failing Device
3. Battery/CMOS Chip
4. System Board

163
(Time of day not set)

1. Run Configuration/Setup
2. Battery/CMOS Chip
3. System Board

164
(Memory size does not match CMOS)

1. Run Configuration/Setup
2. Dual Inline Memory Module
3. Microprocessor Card

173
(Bad EEPROM cyclic
redundancy check 1)

1. Run Configuration/Setup
2. Battery/CMOS Chip
3. System Board

175
(Bad EEPROM cyclic
redundancy check 1)

1. System Board
2. Microprocessor Card

176
(Computer cover or cable
cover was removed without
a key being used)

1. Run Configuration/Setup

177
(Bad Administrator Password checksum)

1. System Board

178
(EEPROM is not functional)

1. System Board

183
(POP is required)

1. Run Configuration/Setup

184
(Power-on password corrupted)

1. Run Configuration/Setup
2. System Board

185
(Corrupted Boot Sequence)

1. Run Configuration/Setup
2. System Board

186
(System Board or security
hardware problem)

1. Run Configuration/Setup
2. System Board

187
(Vital Product Data S/N not set)

1. Set vital product data
2. System Board

POST Error
Code/Symptom

FRU/Action

188
(Bad EEPROM cyclic
redundancy check 2)

1. System Board

189
(Excessive password attempts)

1. Run Configuration/Setup and
enter the administrator password

201
(Base or extended memory
error)

1. Dual Inline Memory Module
2. Microprocessor Card
3. System Board

301
(Keyboard failure)

1. Keyboard
2. System Board

303
(Keyboard controller failure)

1. System Board
2. Keyboard

604
(Diskette drive 0 or 1 failure)

1. Run Configuration/Setup
2. Diskette Drive
3. Diskette Drive Cable
4. System Board

662
(Diskette drive configuration
error)

1. Run Configuration/Setup and Diagnostics
2. Diskette Drive
3. Diskette Drive Cable
4. System Board

962
(Parallel port configuration
error)

1. Disconnect external cable on serial port
2. Run Configuration/Setup
3. System Board

11XX
(Serial port configuration
error)

1. Disconnect external cable on serial port
2. Run Configuration/Setup
3. System Board

1800
(No more interrupt request
available)

1. Run Configuration/Setup
2. Run EISA Configuration
3. Failing Adapter
4. System Board

1801
(No more room for option
read only memory)

1. Run Configuration/Setup
2. Run EISA Configuration
3. Failing Adapter
4. System Board

1802
(No more input/output space
available)

1. Run Configuration/Setup
2. Failing Adapter
3. System Board

POST Error
Code/Symptom

FRU/Action

1803
(No more memory above 1MB available)

1. Run Configuration/Setup
2. Failing Adapter
3. System Board

1804
(No more memory below 1 MB available)

1. Run Configuration/Setup
2. Move failing adapter to slot 1 or 2
3. Failing Adapter
4. System Board

1805
(Checksum error or 0 size
option read only memory)

1. Remove failing peripheral
component interconnect (PCI) card
2. System Board

1806
(PCI-PCI bridge error)

1. Run Configuration/Setup
2. Move failing adapter to slot 1 or 2
3. Failing Adapter
4. System Board

1962
(No valid startup devices
were found.)

1. Run Configuration/Setup
2. System Board

2400
(Display adapter failed;
using alternate)

1. Video Adapter (if installed)
2. System Board

2462
(Video configuration error)

1. Video Adapter (if installed)
2. System Board

8601
(Pointing device failure)

1. Pointing Device
2. System Board

8602
(Pointing device failure)

1. Pointing Device
2. System Board

8603
(Pointing device has been
removed)

1. Pointing Device
2. System Board

000120P0
(Primary microprocessor
cache failure)

1. Microprocessor Board

000120P1
(Secondary microprocessor
cache failure)

1. Microprocessor Board
2. System Board

01298001
(No update data for boot
processor)

1. Update Bios

01298002
(No update data for application processor)

1. Update Bios

01298003
(Bad update data for boot
processor)

1. Update Bios
2. System Board

01298004
(Bad update data for
application processor)

1. Update Bios
2. System Board

I9990301
(Fixed disk failure)

1. Run Configuration/Setup
2. Fixed disk drive

Diagnostic Error Codes
In the following error codes, X can be any number or letter.

Diagnostic Error
Code/Symptom

FRU/Action

01A0h
(Application Processor did
not complete in time allotted)

1. Voltage regulator
2. Processor
3. Processor Card
4. System Board

01A1h
(Failed 586 Instruction test)

1. Voltage regulator
2. Processor
3. Processor Card
4. System Board

01A2h
(Failed 486 Instruction test)

1. Voltage regulator
2. Processor
3. Processor Card

01A3h
(Failed 386 Instruction test)

1. Voltage regulator
2. Processor
3. Processor Card

01A4h
(Failed 386 Register test)

1. Voltage regulator
2. Processor
3. Processor Card

01A5h
(Failed 386 ALU/Multiply test)

1. Voltage regulator
2. Processor
3. Processor Card
4. System Board

01A6h
(Failed 32bit Address test)

1. Voltage regulator
2. Processor
3. Processor Card
4. System Board

01A7h
(Unknown error reported
from Application Processor)

1. Voltage regulator
2. Processor
3. Processor Card
4. System Board

01A8h
(Invalid processor(s)
found/none found to test)

1. Voltage regulator
2. Processor
3. Processor Card
4. System Board

Diagnostic Error
Code/Symptom

FRU/Action

01A9h
(Application Processor Test
error)

1. Voltage regulator
2. Processor
3. Processor Card
4. System Board

01AAh
(No Application Processor
found)

1. Voltage regulator
2. Processor
3. Processor Card
4. System Board

0601h
(Format failed)

1. Diskette
2. Diskette drive
3. System board

0602h
(Verify failed)

1. Diskette
2. Diskette drive
3. System board

0603h
(Read failed)

1. Diskette
2. Diskette drive
3. System board

0604h
(Write failed)

1. Diskette
2. Diskette drive
3. System board

0606h
(General drive failure)

1. Diskette drive

0607h
(Write Protect test failed)

1. Diskette drive
2. System board

0608h
(Write Protect set on - it should not be)

1. Diskette drive
2. System board

0610h
(DMA error on system board)

1. System board

0613h
(Media not supported)

1. Diskette
2. Diskette Drive

0615h
(Drive was empty)

1. Diskette
2. Diskette Drive

0617h
(Program error)

1. Rerun Diagnostic
2. Processor Card
3. System Board

0647h
(Excess drives found with
BIOS or in CMOS)

1. Rerun Diagnostic
2. Run Setup
3. System Board

0648h
(Failed resetting controller)

1. Diskette drive
2. System Board

0649h
(Setup bad. Check system
configuration)

1. Run setup

0658h
(Change Line test failed)

1. Diskette Drive

7201h
(Invalid Vendor ID or
Device ID)

1. System Board

Diagnostic Error
Code/Symptom

FRU/Action

7202h
(Failed Test #1 - I/O Access
Test)

1. System Board

7217h
(Unable To Acquire Adapter
Base I/O)

1. System Board

7218h
(Unable To Acquire Adapter
IRQ)

1. System Board

7219h
(Failed Ethernet Data
Transceiver test, see Error
Code 7219h on page 137.)

1. System Board

0301h
(Keyboard test failed)

1. Keyboard
2. Keyboard Cable
3. System Board

0303h
(Keyboard test failed)

1. Keyboard
2. Keyboard Cable
3. System Board

AA05h
(PROBLEM DETERMINING
DIMM PHYSICAL ADDRESSES)

1. Processor Card

AA06h
(PCI BIOS call failed)

1. Processor Card
2. System Board

AA07h
(DATA AREA FAILS TEST)

1. DIMMs 1,2,3
2. Processor Card

AA08h
(ECC un-correctable memory error detected!)

1. DIMMs 1,2,3
2. Processor Card

AA09h
(ECC correctable memory
error detected)

1. DIMMs 1,2,3
2. Processor Card

AA0Ah
(Both single and multiple bit
errors detected!)

1. DIMMs 1,2,3
2. Processor Card

AA0Bh
(PCI BIOS call failed!
CONFIG ADDR NOT ON
BOUNDARY)

1. Processor Card
2. System Board

AA0Ch
(UnExpected NMI occurred!)

1. DIMMs 1,2,3
2. Processor Card
3. System Board

AA0Dh
(ECC forced single bit error
was NOT detected)

1. Processor Card

Diagnostic Error
Code/Symptom

FRU/Action

AA0Eh
(The forced ECC-single-bit-error was NOT detected and an UNEXPECTED Un-Correctable error occurred!)

1. Processor Card

AA0Fh
(The forced ECC-single-bit-error was
detected but an UNEXPECTED
Un-Correctable error occurred!)

1. Processor Card

AA10h
(The data was NOT corrected)

1. Processor Card

AA11h
(PCI BIOS call failed!)

1. Processor Card
2. System Board

AA12h
(EXPECTED NMI did NOT
occur!)

1. Processor Card
2. System Board

AA13h
(Forced Un-Correctable
error was NOT detected!)

1. Processor Card

AA14h
(The Forced Un-Correctable
error was NOT detected and
an UNEXPECTED ECC
Correctable error occurred!)

1. Processor Card

AA15h
(The ECC forced
un-correctable error detected OK but an UNEXPECTED ECC
correctable error occurred)

1. Processor Card

AA16h
(ECC un-correctable memory error detected!)

1. DIMMs 1,2,3
2. Processor Card

AA17h
(ECC correctable memory
error detected!)

1. DIMMs 1,2,3
2. Processor Card

AA18h
(Both single and multiple bit
errors)

1. DIMMs 1,2,3
2. Processor Card

AA19h
(PCI BIOS is NOT supported!)

1. Processor Card
2. System Board

AA1Ah
(PCI BIOS did NOT find
Memory Controller)

1. Processor Card
2. System Board

Diagnostic Error
Code/Symptom

FRU/Action

AA1Bh
(ERROR READING Memory
Controller Config Register)

1. Processor Card

AA1Ch
(UNKNOWN Memory
Controller Release level)

1. Processor Card

AA1Dh
(DIMM IS SMALLER THAN
SYSTEM SUPPORTS)

1. DIMM
2. Processor Card

AA1Eh
(DIMM IS LARGER THAN
SYSTEM SUPPORTS!)

1. DIMM
2. Processor Card

AA23h
(Memory Controller Dram
row boundary Register data
error)

1. Processor Card

AA24h
(MTRRs exceed program
maximum!)

1. Dimms 1,2,3
2. Processor Card

AA25h
(MTRRs NOT supported!)

1. DIMMs 1,2,3
2. Processor Card

AA26h
(CPUID NOT recognized!)

1. Processor
2. Processor Card

AA27h
(Invalid MTRR service request!)

1. DIMMs 1,2,3
2. Processor Card

AA29h
(MEMORY CONTROLLER
HAS LOGGED AN ERROR!)

1. DIMMs 1,2,3
2. Processor Card

AA2Ah
(DIMM in connector JX FAILS FAST ACCESS SPEED TEST (PATTERN 0)!)

1. Specified DIMM
2. Processor Card

AA2Bh
(DIMM in connector JX FAILS FAST ACCESS SPEED TEST (PATTERN 1)!)

1. Specified DIMM
2. Processor Card

AA2Ch
(MEMORY ADDRESS
TEST FAILED!)

1. DIMMs 1,2,3
2. Processor Card

AA2Dh
(DIMM in connector JX IS
STUCK-AT-0)

1. Specified DIMM
2. Processor Card

AA2Eh
(DIMM in connector JX IS
STUCK-AT-1)

1. Specified DIMM
2. Processor Card

Diagnostic Error
Code/Symptom

FRU/Action

AA2Fh
(DIMM in connector JX FAILS ASCII R/W TEST!)

1. Specified DIMM
2. Processor Card

AA30h
(DIMM in connector JX
PROBLEM DETERMINING
DIMM 16KB ALIGNMENT!)

AA31h
(DIMM in connector JX NMI
HANDLER FAILED TO
INSTALL OK!)

1. Specified DIMM
2. Processor Card

0901h, 0902h, 0904h,
0906h, 0908h, 090Ah
(Parallel Test Failed)

1. System Board

8601h
(Bad pointing device)

1. Pointing Device

8602h
(User detected pointing
device error)

1. Pointing Device

8603h
(No pointing device was
found)

1. Attach Mouse
2. Rerun Diagnostic

11XXh
(Serial Test Failed)

1. System Board

0104h, 0105h, 0106h, 0109h
(Planar Test Failed)

1. System Board

0501h
(Video register test error)

1. System Board

0503h
(Video frequency test error)

1. System Board

0506h
(Video get VESA mode error)

1. System Board

0511h
(Video VGA memory test error)

1. System Board

0513h
(Video frequency test time
out error)

1. System Board

0521h
(Video DAC test error)

1. System Board

0522h
(Video attribute test error)

1. System Board

0523h
(Video visual test error)

1. System board

0524h
(Video monitor test error)

1. Video Monitor
2. System Board

0530h
(Video Memory module #1
error )

1. System Board

0531h
(Video Memory module #2
error)

1. System Board

0532h
(Video Memory module #3
error)

1. Video Memory Module
2. System Board

0533h
(Video Memory module #4
error)

1. Video Memory Module
2. System board

0540h
(Video Test error)

1. Rerun Diagnostic
2. System Board

Search Keywords

Document Category

Diagnostics

Date Created

07-01-99

Last Updated

07-01-99

Revision Date

07-01-2000

Brand

IBM PC Server

Product Family

PC Server 330

Machine Type

8640

Model

11Y; 21Y; PB0; PM0; PT0

TypeModel

Retain Tip (if applicable)

Reverse Doclinks
and Admin Purposes

No Beep/Symptom	FRU/Action
No Beeps occur after successfully completing POST	1. Disconnected speaker 2. Speaker 3. System Board

Beeps	Description
1-2-X	One beep A pause (or break) Two beeps A pause (or break) Any number of beeps
Description
1-2-X	One beep A pause (or break) Two beeps A pause (or break) Any number of beeps
4	Four continuous beeps

Beep/Symptom	FRU/Action
1-1-2 (CPU register test failure)	1. Optional Microprocessor (if installed) 2. Microprocessor
1-1-3 (CMOS write/read test failure)	1. Real-Time Clock with Battery 2. System Board

Beep/Symptom	FRU/Action
1-2-1 (Programmable Interval Timer test failure)	1. System Board 2. Microprocessor Card
1-2-2 (DMA initialization test in progress or failure)	1. System Board 2. Microprocessor Card
1-2-3 (DMA page register write/read test in progress or failure)	1. System Board 2. Microprocessor Card
1-2-4 (RAM refresh verification failure)	1. System Board 2. Microprocessor Card
1-3-1 (1st 64K RAM test failure)	1. Dual Inline Memory Module (DIMM) 2. Microprocessor Card
1-3-2 (1st 64K RAM parity test failure)	1. Dual Inline Memory Module 2. Microprocessor Card 3. System Board
1-3-3 (Slave DMA register test in progress or failure)	1. Microprocessor Card 2. System Board
1-3-4 (Master DMA register test in progress or failure)	1. Microprocessor Card 2. System Board
1-4-1 (Master interrupt mask register test failure)	1. Microprocessor Card 2. System Board
1-4-2 (Slave interrupt mask register test failure)	1. Microprocessor Card 2. System Board
1-4-4 (Keyboard controller test failure)	1. System Board 2. Keyboard
2-2-2 (Search for video read only memory in progress)	1. System Board
2-2-4 (Timer tick interrupt test in progress or failure)	1. Real-Time Clock with Battery 2. System Board
2-3-1 (Interval timer channel 2 test in progress failure)	1. System Board
2-3-3 (Time of day clock test failure)	1. System Board
2-4-3 (Test comparing CMOS memory size against actual in progress)	1. Real-Time Clock Battery 2. System Board

Beep/Symptom	FRU/Action
2-4-4 (Memory size mismatch occurred)	1. Dual Inline Memory Module 2. Microprocessor Card 3. System Board
Three Short Beeps	1. Dual Inline Memory Module 2. Microprocessor Card 3. System Board
One Continuous Beep	1. Optional Microprocessor (if installed) 2. Microprocessor 3. Microprocessor Card 4. System Board
Repeating Short Beeps	1. Keyboard 2. System Board
One Long and One Short Beep	1. Video adapter (if present) 2. System Board
One Long and Two Short Beeps	1. Video adapter (if present) 2. System Board
Two Long and Two Short Beeps	1. Video adapter

POST Error Code/Symptom	FRU/Action
101 (Timer tick interrupt failure)	1. System Board 2. Microprocessor
102 (Timer 2 test failure)	1. System Board 2. Microprocessor
106 (Diskette controller failure)	1. System Board 2. Microprocessor
112 (I 2 C interface hardware error)	1. System Board 2. Microprocessor Card 3. Microprocessor
114 (Option read only memory checksum failure)	1. Failing Adapter 2. Run Diagnostics
115 (Boot block checksum error)	1. System Board 2. Microprocessor Card
116 (Application processor failure)	1. System Board 2. Microprocessor Card
151 (Real time clock failure)	1. Run Diagnostics 2. Battery/CMOS Chip 3. System Board

POST Error Code/Symptom	FRU/Action
161 (Real time clock battery failure)	1. Battery
162 (Invalid configuration information or CMOS RAM checksum failure)	1. Run Configuration/Setup; then, run the EISA Configuration Utility 2. Failing Device 3. Battery/CMOS Chip 4. System Board
163 (Time of day not set)	1. Run Configuration/Setup 2. Battery/CMOS Chip 3. System Board
164 (Memory size does not match CMOS)	1. Run Configuration/Setup 2. Dual Inline Memory Module 3. Microprocessor Card
173 (Bad EEPROM cyclic redundancy check 1)	1. Run Configuration/Setup 2. Battery/CMOS Chip 3. System Board
175 (Bad EEPROM cyclic redundancy check 1)	1. System Board 2. Microprocessor Card
176 (Computer cover or cable cover was removed without a key being used)	1. Run Configuration/Setup
177 (Bad Administrator Password checksum)	1. System Board
178 (EEPROM is not functional)	1. System Board
183 (POP is required)	1. Run Configuration/Setup
184 (Power-on password corrupted)	1. Run Configuration/Setup 2. System Board
185 (Corrupted Boot Sequence)	1. Run Configuration/Setup 2. System Board
186 (System Board or security hardware problem)	1. Run Configuration/Setup 2. System Board
187 (Vital Product Data S/N not set)	1. Set vital product data 2. System Board

POST Error Code/Symptom	FRU/Action
188 (Bad EEPROM cyclic redundancy check 2)	1. System Board
189 (Excessive password attempts)	1. Run Configuration/Setup and enter the administrator password
201 (Base or extended memory error)	1. Dual Inline Memory Module 2. Microprocessor Card 3. System Board
301 (Keyboard failure)	1. Keyboard 2. System Board
303 (Keyboard controller failure)	1. System Board 2. Keyboard
604 (Diskette drive 0 or 1 failure)	1. Run Configuration/Setup 2. Diskette Drive 3. Diskette Drive Cable 4. System Board
662 (Diskette drive configuration error)	1. Run Configuration/Setup and Diagnostics 2. Diskette Drive 3. Diskette Drive Cable 4. System Board
962 (Parallel port configuration error)	1. Disconnect external cable on serial port 2. Run Configuration/Setup 3. System Board
11XX (Serial port configuration error)	1. Disconnect external cable on serial port 2. Run Configuration/Setup 3. System Board
1800 (No more interrupt request available)	1. Run Configuration/Setup 2. Run EISA Configuration 3. Failing Adapter 4. System Board
1801 (No more room for option read only memory)	1. Run Configuration/Setup 2. Run EISA Configuration 3. Failing Adapter 4. System Board
1802 (No more input/output space available)	1. Run Configuration/Setup 2. Failing Adapter 3. System Board

POST Error Code/Symptom	FRU/Action
1803 (No more memory above 1MB available)	1. Run Configuration/Setup 2. Failing Adapter 3. System Board
1804 (No more memory below 1 MB available)	1. Run Configuration/Setup 2. Move failing adapter to slot 1 or 2 3. Failing Adapter 4. System Board
1805 (Checksum error or 0 size option read only memory)	1. Remove failing peripheral component interconnect (PCI) card 2. System Board
1806 (PCI-PCI bridge error)	1. Run Configuration/Setup 2. Move failing adapter to slot 1 or 2 3. Failing Adapter 4. System Board
1962 (No valid startup devices were found.)	1. Run Configuration/Setup 2. System Board
2400 (Display adapter failed; using alternate)	1. Video Adapter (if installed) 2. System Board
2462 (Video configuration error)	1. Video Adapter (if installed) 2. System Board
8601 (Pointing device failure)	1. Pointing Device 2. System Board
8602 (Pointing device failure)	1. Pointing Device 2. System Board
8603 (Pointing device has been removed)	1. Pointing Device 2. System Board
000120P0 (Primary microprocessor cache failure)	1. Microprocessor Board
000120P1 (Secondary microprocessor cache failure)	1. Microprocessor Board 2. System Board
01298001 (No update data for boot processor)	1. Update Bios
01298002 (No update data for application processor)	1. Update Bios
01298003 (Bad update data for boot processor)	1. Update Bios 2. System Board
01298004 (Bad update data for application processor)	1. Update Bios 2. System Board
I9990301 (Fixed disk failure)	1. Run Configuration/Setup 2. Fixed disk drive

Diagnostic Error Code/Symptom	FRU/Action
01A0h (Application Processor did not complete in time allotted)	1. Voltage regulator 2. Processor 3. Processor Card 4. System Board
01A1h (Failed 586 Instruction test)	1. Voltage regulator 2. Processor 3. Processor Card 4. System Board
01A2h (Failed 486 Instruction test)	1. Voltage regulator 2. Processor 3. Processor Card
01A3h (Failed 386 Instruction test)	1. Voltage regulator 2. Processor 3. Processor Card
01A4h (Failed 386 Register test)	1. Voltage regulator 2. Processor 3. Processor Card
01A5h (Failed 386 ALU/Multiply test)	1. Voltage regulator 2. Processor 3. Processor Card 4. System Board
01A6h (Failed 32bit Address test)	1. Voltage regulator 2. Processor 3. Processor Card 4. System Board
01A7h (Unknown error reported from Application Processor)	1. Voltage regulator 2. Processor 3. Processor Card 4. System Board
01A8h (Invalid processor(s) found/none found to test)	1. Voltage regulator 2. Processor 3. Processor Card 4. System Board

Diagnostic Error Code/Symptom	FRU/Action
01A9h (Application Processor Test error)	1. Voltage regulator 2. Processor 3. Processor Card 4. System Board
01AAh (No Application Processor found)	1. Voltage regulator 2. Processor 3. Processor Card 4. System Board
0601h (Format failed)	1. Diskette 2. Diskette drive 3. System board
0602h (Verify failed)	1. Diskette 2. Diskette drive 3. System board
0603h (Read failed)	1. Diskette 2. Diskette drive 3. System board
0604h (Write failed)	1. Diskette 2. Diskette drive 3. System board
0606h (General drive failure)	1. Diskette drive
0607h (Write Protect test failed)	1. Diskette drive 2. System board
0608h (Write Protect set on - it should not be)	1. Diskette drive 2. System board
0610h (DMA error on system board)	1. System board
0613h (Media not supported)	1. Diskette 2. Diskette Drive
0615h (Drive was empty)	1. Diskette 2. Diskette Drive
0617h (Program error)	1. Rerun Diagnostic 2. Processor Card 3. System Board
0647h (Excess drives found with BIOS or in CMOS)	1. Rerun Diagnostic 2. Run Setup 3. System Board
0648h (Failed resetting controller)	1. Diskette drive 2. System Board
0649h (Setup bad. Check system configuration)	1. Run setup
0658h (Change Line test failed)	1. Diskette Drive
7201h (Invalid Vendor ID or Device ID)	1. System Board

Diagnostic Error Code/Symptom	FRU/Action
7202h (Failed Test #1 - I/O Access Test)	1. System Board
7217h (Unable To Acquire Adapter Base I/O)	1. System Board
7218h (Unable To Acquire Adapter IRQ)	1. System Board
7219h (Failed Ethernet Data Transceiver test, see Error Code 7219h on page 137.)	1. System Board
0301h (Keyboard test failed)	1. Keyboard 2. Keyboard Cable 3. System Board
0303h (Keyboard test failed)	1. Keyboard 2. Keyboard Cable 3. System Board
AA05h (PROBLEM DETERMINING DIMM PHYSICAL ADDRESSES)	1. Processor Card
AA06h (PCI BIOS call failed)	1. Processor Card 2. System Board
AA07h (DATA AREA FAILS TEST)	1. DIMMs 1,2,3 2. Processor Card
AA08h (ECC un-correctable memory error detected!)	1. DIMMs 1,2,3 2. Processor Card
AA09h (ECC correctable memory error detected)	1. DIMMs 1,2,3 2. Processor Card
AA0Ah (Both single and multiple bit errors detected!)	1. DIMMs 1,2,3 2. Processor Card
AA0Bh (PCI BIOS call failed! CONFIG ADDR NOT ON BOUNDARY)	1. Processor Card 2. System Board
AA0Ch (UnExpected NMI occurred!)	1. DIMMs 1,2,3 2. Processor Card 3. System Board
AA0Dh (ECC forced single bit error was NOT detected)	1. Processor Card

Diagnostic Error Code/Symptom	FRU/Action
AA0Eh (The forced ECC-single-bit-error was NOT detected and an UNEXPECTED Un-Correctable error occurred!)	1. Processor Card
AA0Fh (The forced ECC-single-bit-error was detected but an UNEXPECTED Un-Correctable error occurred!)	1. Processor Card
AA10h (The data was NOT corrected)	1. Processor Card
AA11h (PCI BIOS call failed!)	1. Processor Card 2. System Board
AA12h (EXPECTED NMI did NOT occur!)	1. Processor Card 2. System Board
AA13h (Forced Un-Correctable error was NOT detected!)	1. Processor Card
AA14h (The Forced Un-Correctable error was NOT detected and an UNEXPECTED ECC Correctable error occurred!)	1. Processor Card
AA15h (The ECC forced un-correctable error detected OK but an UNEXPECTED ECC correctable error occurred)	1. Processor Card
AA16h (ECC un-correctable memory error detected!)	1. DIMMs 1,2,3 2. Processor Card
AA17h (ECC correctable memory error detected!)	1. DIMMs 1,2,3 2. Processor Card
AA18h (Both single and multiple bit errors)	1. DIMMs 1,2,3 2. Processor Card
AA19h (PCI BIOS is NOT supported!)	1. Processor Card 2. System Board
AA1Ah (PCI BIOS did NOT find Memory Controller)	1. Processor Card 2. System Board

Diagnostic Error Code/Symptom	FRU/Action
AA1Bh (ERROR READING Memory Controller Config Register)	1. Processor Card
AA1Ch (UNKNOWN Memory Controller Release level)	1. Processor Card
AA1Dh (DIMM IS SMALLER THAN SYSTEM SUPPORTS)	1. DIMM 2. Processor Card
AA1Eh (DIMM IS LARGER THAN SYSTEM SUPPORTS!)	1. DIMM 2. Processor Card
AA23h (Memory Controller Dram row boundary Register data error)	1. Processor Card
AA24h (MTRRs exceed program maximum!)	1. Dimms 1,2,3 2. Processor Card
AA25h (MTRRs NOT supported!)	1. DIMMs 1,2,3 2. Processor Card
AA26h (CPUID NOT recognized!)	1. Processor 2. Processor Card
AA27h (Invalid MTRR service request!)	1. DIMMs 1,2,3 2. Processor Card
AA29h (MEMORY CONTROLLER HAS LOGGED AN ERROR!)	1. DIMMs 1,2,3 2. Processor Card
AA2Ah (DIMM in connector JX FAILS FAST ACCESS SPEED TEST (PATTERN 0)!)	1. Specified DIMM 2. Processor Card
AA2Bh (DIMM in connector JX FAILS FAST ACCESS SPEED TEST (PATTERN 1)!)	1. Specified DIMM 2. Processor Card
AA2Ch (MEMORY ADDRESS TEST FAILED!)	1. DIMMs 1,2,3 2. Processor Card
AA2Dh (DIMM in connector JX IS STUCK-AT-0)	1. Specified DIMM 2. Processor Card
AA2Eh (DIMM in connector JX IS STUCK-AT-1)	1. Specified DIMM 2. Processor Card

Diagnostic Error Code/Symptom	FRU/Action
AA2Fh (DIMM in connector JX FAILS ASCII R/W TEST!)	1. Specified DIMM 2. Processor Card
AA30h (DIMM in connector JX PROBLEM DETERMINING DIMM 16KB ALIGNMENT!)
AA31h (DIMM in connector JX NMI HANDLER FAILED TO INSTALL OK!)	1. Specified DIMM 2. Processor Card
0901h, 0902h, 0904h, 0906h, 0908h, 090Ah (Parallel Test Failed)	1. System Board
8601h (Bad pointing device)	1. Pointing Device
8602h (User detected pointing device error)	1. Pointing Device
8603h (No pointing device was found)	1. Attach Mouse 2. Rerun Diagnostic
11XXh (Serial Test Failed)	1. System Board
0104h, 0105h, 0106h, 0109h (Planar Test Failed)	1. System Board
0501h (Video register test error)	1. System Board
0503h (Video frequency test error)	1. System Board
0506h (Video get VESA mode error)	1. System Board
0511h (Video VGA memory test error)	1. System Board
0513h (Video frequency test time out error)	1. System Board
0521h (Video DAC test error)	1. System Board
0522h (Video attribute test error)	1. System Board
0523h (Video visual test error)	1. System board
0524h (Video monitor test error)	1. Video Monitor 2. System Board
0530h (Video Memory module #1 error )	1. System Board
0531h (Video Memory module #2 error)	1. System Board
0532h (Video Memory module #3 error)	1. Video Memory Module 2. System Board
0533h (Video Memory module #4 error)	1. Video Memory Module 2. System board
0540h (Video Test error)	1. Rerun Diagnostic 2. System Board

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	Document Category	Diagnostics
	Date Created	07-01-99
	Last Updated	07-01-99
	Revision Date	07-01-2000
	Brand	IBM PC Server
	Product Family	PC Server 330
	Machine Type	8640
	Model	11Y; 21Y; PB0; PM0; PT0
	TypeModel
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