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2.580 bytes |
Service Hints & Tips |
Document ID: DETR-3TTFQR |
Aptiva - 2138-E76 "Can not open Com Port" error
Applicable to: Canada, United States
Symptom:
Customer gets error message when attempting to install the modem.
Solution:
1. Remove and reinstall the modem drivers. For directions, click here -
2. Remove the modem card.
3.Clean the modem contacts where the modem is connected to the computer bus with a pencil eraser.
4. Return the card to the computer.
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Hint Category |
Modems, Error Messages | |
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Date Created |
23-04-98 | |
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Last Updated |
09-03-99 | |
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Revision Date |
09-03-2000 | |
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Brand |
IBM Aptiva | |
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Product Family |
Aptiva | |
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Machine Type |
2138 | |
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Model |
E76 | |
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TypeModel |
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Retain Tip (if applicable) |
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Reverse Doclinks |