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Service Hints & Tips

Document ID: MCGN-3MLJR8

IBM PC300PL - Error message viewing PRO Set ethernet help file

Applicable to: World-Wide

SYMPTOM:
Clicking on the Help button within Intel PRO Set after selecting "Test" and running diagnostics, returns the message:
"The Topic Does Not Exist. Contact Your Application Vendor For An Updated Help File. (129)."

PROBLEM ISOLATION AIDS:
The error is only seen in the IBM PC PC300PL, machine type 6562, preloaded with Windows 95.

FIX:
Click on the "Help" button before running the diagnostics, or download and install the updated Intel Ethernet driver Q37T07A.EXE.

Q37T07A.EXE may be downloaded via the Internet from the IBM Personal Computer File Library by searching the following Internet URL: www.us.pc.ibm.com/files.html

Q37T07A.EXE may also be obtained from the IBM PC Company BBS system by calling 919-517-0001.

Windows 95 is a trademark of Microsoft Corporation.
Intel PRO Set is a trademark of Intel Corporation.


SAS KEYWORDS:
PSY2 PSY2ERR PSY2OPER PSY2COMM
PSVP PSVPERR PSVPOPER PSVPCOMM
D/T6562 6562 69270F_1 UNCLASSIFIED
69270 69270F_2

Search Keywords

Ethernet, Intel

Hint Category

Error Messages, Networking, Retain, Non-IBM Hardware/Software

Date Created

06-10-97

Last Updated

25-02-99

Revision Date

25-02-2000

Brand

IBM PC

Product Family

PC 300PL

Machine Type

6562

Model

ALL

TypeModel

Retain Tip (if applicable)

H062390

Reverse Doclinks
and Admin Purposes

USA=A, EMA=A, AFE=A , Owning B.U.:USA