Netfinity 5500 M10 - ServeRAID Controller Error Codes

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Document ID: MCGN-43WNLU

Netfinity 5500 M10 - ServeRAID Controller Error Codes

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ServeRAID Controller Error Codes

Use the following ServeRAID controller error code information when diagnosing ServeRAID problems. The error codes are displayed on the screen in a line of text immediately after the adapter BIOS version screen similar to the following appears.

Press Ctrl+I to start the MiniConfig Utility. The following message is displayed on the screen.

The interrupt status port register (IPSR) codes, basic configuration status (BCS) messages, and extended configurations status (ECS) messages identify the Controller State. The BCS and ECS codes indicate a configuration change. Configuration change information is displayed on the screen in text following the IPSR code.

Note
Do Not replace a planar (system board) for RAID problems that has an integrated on-board ServeRAID Controller if the
system board is not listed as the FRU/Action in the following index. Refer to RAID adapter HMM S10L-9147-00 for recovery
procedures for DDD drives.

IPSR Error

FRU/ Action

EF10
(Default ISPR)

1. Controller is functioning properly. DO NOT replace
Controller.

1xxx
(Microcode Checksum Error)

1. RAID Controller. System Board, if integrated controller.

2xxx thru 8xxx
(Code DRAM Error)

1. Install the download jumpers two jumpers on J15
parallel to PCI slots and Flash the Controller with the
latest IBM ServeRAID BIOS/ Firmware from the IBM Web
site, then; remove the jumpers.
2. RAID Controller System Board, if integrated controller.

9xxx thru Bxxx( hex)
(SCSI bus error caused by either defective drives, termination, etc.)

1.
Note
The Controller will detect a configuration change. Do not select Save Changes. Press F10 to bypass any save options.
Isolate between the SCSI subsystem and the controller by disconnecting all SCSI cables and reboot. If the IPSR code still occurs, replace the planar.

2. If the IPSR code does not occur after disconnecting the cables, follow the steps below until the error is eliminated:
a. Identify which channel is causing the error by the second digit of the original IPSR code:
= Channel 1
ISPR = B2xx = Channel 2
ISPR = B3xx = Channel 1 and 2
b. Confirm that the channel( s) identified by the error code( s) is/ are the cause of the error by verifying that the error presents itself when the offending channel is reconnected.
c. Ensure that channel is properly terminated.
d. Ensure that the backplane configuration jumpers settings are correct.
e. Replace the failing cable.
f. Replace the failing backplane.
g. Disconnect one drive at a time that is attached to the failing channel, then; reboot to the system to determine which drive is causing the error.

EF10
(Default ISPR)

1. N/ A, controller is functioning properly.

EFFE
(Firmware code corrupt or
download jumpers are in
place)

1. Verify that the download jumpers ( J15) are not in place.
2. Flash the controller firmware with the download jumpers in place ( two jumpers on J15, installed parallel to PCI slots), then remove the download jumpers.
3. RAID Controller. System Board, if integrated controller.

FFFF

1. Isolate between SCSI Subsystem and Controller by disconnecting all attached SCSI cables and reboot. IF IPSR code is NOT PRESENT after disconnecting cables, follow the steps below until the error is eliminated:
a. Identify which channel is causing the error by reconnecting cables one at a
time and rebooting until the error returns.
b. Verify correct termination of the failing channel.
c. SCSI cable attached to the failing channel.
d. Backplane attached to the failing channel.
e. Disconnect one drive at a time attached to failing channel and reboot to
determine which drive is causing the problem.
2. If the IPSR code remains after disconnecting all SCSI cables then rebooting,
replace system planar.

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Document Category

Diagnostics

Date Created

07-01-99

Last Updated

07-01-99

Revision Date

07-01-2000

Brand

IBM PC Server

Product Family

Netfinity 5500 M10

Machine Type

8661

Model

ALL

TypeModel

Retain Tip (if applicable)

Reverse Doclinks
and Admin Purposes

IPSR Error	FRU/ Action
EF10 (Default ISPR)	1. Controller is functioning properly. DO NOT replace Controller.
1xxx (Microcode Checksum Error)	1. RAID Controller. System Board, if integrated controller.
2xxx thru 8xxx (Code DRAM Error)	1. Install the download jumpers two jumpers on J15 parallel to PCI slots and Flash the Controller with the latest IBM ServeRAID BIOS/ Firmware from the IBM Web site, then; remove the jumpers. 2. RAID Controller System Board, if integrated controller.
9xxx thru Bxxx( hex) (SCSI bus error caused by either defective drives, termination, etc.)	1. Note The Controller will detect a configuration change. Do not select Save Changes. Press F10 to bypass any save options. Isolate between the SCSI subsystem and the controller by disconnecting all SCSI cables and reboot. If the IPSR code still occurs, replace the planar. 2. If the IPSR code does not occur after disconnecting the cables, follow the steps below until the error is eliminated: a. Identify which channel is causing the error by the second digit of the original IPSR code: = Channel 1 ISPR = B2xx = Channel 2 ISPR = B3xx = Channel 1 and 2 b. Confirm that the channel( s) identified by the error code( s) is/ are the cause of the error by verifying that the error presents itself when the offending channel is reconnected. c. Ensure that channel is properly terminated. d. Ensure that the backplane configuration jumpers settings are correct. e. Replace the failing cable. f. Replace the failing backplane. g. Disconnect one drive at a time that is attached to the failing channel, then; reboot to the system to determine which drive is causing the error.
EF10 (Default ISPR)	1. N/ A, controller is functioning properly.
EFFE (Firmware code corrupt or download jumpers are in place)	1. Verify that the download jumpers ( J15) are not in place. 2. Flash the controller firmware with the download jumpers in place ( two jumpers on J15, installed parallel to PCI slots), then remove the download jumpers. 3. RAID Controller. System Board, if integrated controller.
FFFF	1. Isolate between SCSI Subsystem and Controller by disconnecting all attached SCSI cables and reboot. IF IPSR code is NOT PRESENT after disconnecting cables, follow the steps below until the error is eliminated: a. Identify which channel is causing the error by reconnecting cables one at a time and rebooting until the error returns. b. Verify correct termination of the failing channel. c. SCSI cable attached to the failing channel. d. Backplane attached to the failing channel. e. Disconnect one drive at a time attached to failing channel and reboot to determine which drive is causing the problem. 2. If the IPSR code remains after disconnecting all SCSI cables then rebooting, replace system planar.

	Search Keywords
	Document Category	Diagnostics
	Date Created	07-01-99
	Last Updated	07-01-99
	Revision Date	07-01-2000
	Brand	IBM PC Server
	Product Family	Netfinity 5500 M10
	Machine Type	8661
	Model	ALL
	TypeModel
	Retain Tip (if applicable)
	Reverse Doclinks and Admin Purposes