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2.504 bytes |
Service Hints & Tips |
Document ID: GSMH-38DB46 |
IBM ValuePoint - System hang using Lotus 1-2-3 version 3.1
Applicable to: World-Wide
Symptom:
The PS/ValuePoint 6384 system (486 Models), may experience an intermittent system hang while using Lotus 1-2-3 Vers.3.1.
Problem Isolation Aids:
Diagnostics on the 6384 and adapters run successfully. The system will intermittently hang, requiring a power 'Off/On' cycle to recover. The system will not post an error code or message.
Fix:
A permanent fix has been implemented in Lotus 1-2-3 Vers.3.4.
For Customers that do not want to upgrade their software, a patch is available from Lotus that will resolve the problem. The patch is called "MOD31DSK.ZIP" (PKZIP Format), and is available from Lotus Support.
SAS KEYWORDS:
PSVP PSVPERR PSVPPROG PSVPOPER
PSVPMISC PSY2 PSY2ERR PSY2OPER
PSY2PROG PSY2MISC
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Search Keywords |
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Hint Category |
Lock-up/Hang, Non-IBM Hardware/Software, Retain | |
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Date Created |
23-02-94 | |
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Last Updated |
25-02-99 | |
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Revision Date |
25-02-2000 | |
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Brand |
IBM PC | |
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Product Family |
ValuePoint | |
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Machine Type |
6384 | |
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Model |
Various | |
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TypeModel |
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Retain Tip (if applicable) |
H044569 | |
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Reverse Doclinks |