Netfinity3500 - Windows NT 4.0 traps with Service Packs 2 and 3

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Service Hints & Tips

Document ID: DDSE-3QPJBG

Netfinity3500 - Windows NT 4.0 traps with Service Packs 2 and 3

Applicable to: World-Wide

Windows NT 4.0 Traps with Service Packs 2 and 3

Symptom:
After installing WindowsNT Service Pack 2 or 3 and rebooting, the system traps and WindowsNT must be reloaded.

Problem Isolation Aids:
This tip applies if the following conditions are met:

- The system is an IBM Netfinity 3500 (8644-1xx/2xx/3xx)

- WindowsNT Service Pack 2 has been installed,
-or-
- WindowsNT Service Pack 3 has been installed and the user elects to replace the existing SCSI drivers during the installation.

Fix:
Use ServerGuide (V4.0.1 or later) to install Network Operating Systems so that the current device drivers and service packs are installed automatically.

-or-

1. Upon reloading WindowsNT, the Adaptec SCSI drivers will have to be supplied from diskette. Failing to do so will cause the reinstallation to hang and have to be restarted.

The Adaptec SCSI driver diskette can be created from the ServerGuide Diskette Factory CD included with the system. The required diskette is created by building the "Adaptec 7800 Family Manager Set" diskette via the Diskette Factory. Insert this diskette when prompted for "Additional Devices" during the Windows NT reinstallation.

Diskette images are also available on the IBM BBS (919-517-0001) or via the internet at URL:
http://www.pc.ibm.com/files.html

2. When re-installing WindowsNT Service Pack 3, the user must answer "No" when warned that they are about to overwrite an existing SCSI device driver.

Note: WindowsNT Service Pack 2 is not supported on the IBM Netfinity 3500, Machine Type 8644.

Windows and WindowsNT are trademarks of Microsoft Corporation.
Adaptec is a trademark of Adaptec, Inc.

SAS Keywords:
PSY2, PSY2ERR, PSY2OPER, 68762F_1, 68762F_1, ADAPTEC, AIC-7895, UNCLASSIFIED

Search Keywords

PSY2, PSY2ERR, PSY2OPER, 68762F_1, 68762F_1, ADAPTEC, AIC-7895, UNCLASSIFIED

Hint Category

Retain

Date Created

13-01-98

Last Updated

29-04-98

Revision Date

23-04-99

Brand

IBM PC Server

Product Family

Netfinity 3500

Machine Type

8644

Model

10X; 10U; 20U; 20X; 21U; 21X; 30U; 30X

TypeModel

Retain Tip (if applicable)

H162377

Reverse Doclinks
and Admin Purposes

USA=A, EMA=A, AFE=A

	Search Keywords	PSY2, PSY2ERR, PSY2OPER, 68762F_1, 68762F_1, ADAPTEC, AIC-7895, UNCLASSIFIED
	Hint Category	Retain
	Date Created	13-01-98
	Last Updated	29-04-98
	Revision Date	23-04-99
	Brand	IBM PC Server
	Product Family	Netfinity 3500
	Machine Type	8644
	Model	10X; 10U; 20U; 20X; 21U; 21X; 30U; 30X
	TypeModel
	Retain Tip (if applicable)	H162377
	Reverse Doclinks and Admin Purposes	USA=A, EMA=A, AFE=A