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Document ID: GSMH-3DACKG

IBM PS/2 - System hangs. Personal/370 Adapter/A installed

Applicable to: World-Wide

Symptom:
8556 or 8557 with a Personal/370 Adapter/A Installed hangs during user applications. POST memory count is 256Kb less than installed memory.

Problem Isolation Aids:
If the above symptoms are experienced, verify the following:
a. System has a Personal/370 Adapter/A installed
b. IML Code is Ver 1.24 or lower
c. Memory is installed in one of the following configurations:
Total Mem SIMM 1 SIMM 2 SIMM 3 Post Memory
Installed count
2Mb 2Mb -- -- 1760
4Mb 2Mb 2Mb -- 3776
6Mb 2Mb 2Mb 2Mb 5792
4Mb 4Mb -- -- 3776
8Mb 4Mb 4Mb -- 7808
(8MB SIMMs and other memory configurations do not have this problem)

Fix
This symptom is corrected with the IML code on Reference Diskette Version 2.1. If symptom remains after installing version 2.1 or higher, use normal problem determination. Please Double-click here.

Note:
Current level Reference Diskette images are available on PCPROD.

SAS KEYWORDS:
PSY2 D/T8556 PSY2ADPT PSY2MEM
D/T8557 PSY2ERR 8556 8557
7473

Search Keywords

Hint Category

Adapter Cards, Retain

Date Created

18-02-94

Last Updated

22-05-98

Revision Date

27-04-99

Brand

IBM PC

Product Family

PS/2

Machine Type

8556, 8557

Model

all

TypeModel

Retain Tip (if applicable)

H014101

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