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Service Hints & Tips

Document ID: PMYS-3NLLCM

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Aptiva - 2140/2142 Considerations - Helicops

Applicable to: World-Wide

Sound effects lost after Suspend/Resume. Detail: If you enter Suspend state during Helicops game play, then resume back to the game, the game will loose Sound Effects (.WAV sound). Answer / Workaround: The game must be closed and restarted to regain all audio functions. This game is not APM aware and the problem will be addressed in the next release. Severity: 2 Preload(s): Both

"GNOME" demo never stops. Detail: The demo is designed to run continuously. Answer / Workaround: Press "ESC" to stop the demo. Severity: 3 Preload(s): Both

Ring Centrel causes Helicops to experience a decrease in performance. Detail: Helicops experiences a performance hit when Ring Central is running minimized in the background. The problem can be seen by: 1. Start a mission. 2. press the left (or right) arrow key to rotate the helicopter. note the smoothness of the video. 3. Start Ring Central and repeat steps one and two. Answer / Workaround: This problem is a limitation because of system resources being used by both the Ring Central application and Helicops. Helicops is performing at an acceptable level. It will be addressed in a future release. Severity: 3 Preload(s): Both

Sometimes midi stops playing when transitioning from one mission to another. Detail: To reproduce this error. 1. Start helicops 2. Start a mission 3. Complete the mission and continue to the next mission. The problem may not occur right away. You may have to complete several missions before seeing the problem. There is a cheat code for completing a mission. While in a mission type /stagewin. Answer / Workaround: Problems is being looked at by Crystal. Update may be available via Update Connector (NOT committed). No workarounds at this time. Severity: 3 Preload(s): Both

Can't escape from Helicops. Detail: To exit Helicops while playing, you must press the 'ESC' key to get the EXIT menu, then click on the appropriate button. If you press 'ESC' to many times, or hold it down too long, the game will receive too many 'ESC' codes, and return you to the game. Answer / Workaround: The first time you press 'ESC', it exits to the EXIT menu, the next time it is pressed, it returns to the game. To avoid having this problem, the user must be careful to press 'ESC' quickly and only once. Also, the game seems to be more sensative to this problem if MIDI is disabled in the game. Severity: 3 Preload(s): Both

Saved game information is lost after Aptiva-izing. Detail: Saved game information is lost after Aptiva-izing. The Helicops save game info is stored in the file "STARTUP.DAT". After the Aptiva-ize process Helicops no longer sees(can access) this file. To reproduce: 1. start helicops on a un-Aptiva-ized system. 2. log in and play. 3. exit and Aptiva-ize. 4. Start Helicops, no previous players appear in the list and saved games are not present. Answer / Workaround: This is a limitation of the Helicops game and the method in which it uses this file. This item is deferred to the next release. Severity: 3 Preload(s): Both

Uninstall does not remove all files. Detail: When uninstalling Helicops about 300k worth of files is left behind. If the user saves games then this number will grow (but will still remain small). If the user reinstalls Helicops without first uninstalling Helicops then the Helicops folder will not be removed from the Start menu. Answer / Workaround: Files and the directory can be removed manually if desired. Severity: 4 Preload(s): Both

	Search Keywords
	Hint Category	Entertainment Software, Considerations
	Date Created	07-11-97
	Last Updated	11-03-99
	Revision Date	10-03-2000
	Brand	IBM Aptiva
	Product Family	Aptiva
	Machine Type	2140, 2142
	Model	All
	TypeModel
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