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Document ID: MCGN-3RVMFJ

PC Server 330 - On-board diagnostics fails continuous loop test

Applicable to: World-Wide

SYMPTOM:
The on-board ROM based diagnostics reports a 2620 error (RAID configuration error).

PROBLEM ISOLATION AIDS:
All of the following must be true for this tip to apply:

- The system is a IBM PC Server 330 type 8640 model PT0/PB0/PM0.

- The on-board ROM based diagnostics has been engaged in a continuous loop mode to test the RAID disk subsystem.

- There are devices connected/configured on the on-board ServeRAID II Controller.

FIX:
This problem will be fixed in a future Firmware Flash Update for the on-board ROM based diagnostics. The Flash update is
anticipated to be available by June, 1998.

WORKAROUND:
Use the on-board ROM based diagnostics for problem determination as it applies to isolating components only. DO NOT use it as a run-in exerciser (continuous loop).

SAS KEYWORDS:
PSY2, D/T8640, UNCLASSIFIED, PSY2DIAGS

Search Keywords

PSY2, D/T8640, UNCLASSIFIED, PSY2DIAGS

Hint Category

Diagnostics, Retain

Date Created

20-02-98

Last Updated

25-11-98

Revision Date

05-11-99

Brand

IBM PC Server

Product Family

PC Server 330

Machine Type

8640

Model

PT0; PB0; PM0

TypeModel

Retain Tip (if applicable)

H162800

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