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Service Hints & Tips

Document ID: RMIE-39NHJL

IBM PC365 - Hardfile LED remains on after shutdown

Applicable to: World-Wide

Symptom :
The hardfile LED may remain on for up to 30 seconds after performing an operating system Shutdown command on IBM PC 365 Series 6589 systems. The hardfile LED may remain on after the operating system has indicated that the system may be rebooted or powered-off.

Problem Isolation Aids :
This symptom was reported using the Windows95 operating system, while performing an orderly Shutdown. This symptom may occur with other operating systems.

The hardfile activity LED remains lit due to a hardfile reset command being sent to the hardfile by the systems BIOS routines. The hardfile light will remain on for approximately 30 seconds.

This symptom only occurs if the system has Power Management features disabled in the Setup Utility and contain an IDE CDROM drive connected to the Primary EIDE port on the system board and configured as SLAVE.

The hardfile light does NOT remain on if the CDROM drive is connected to the Secondary EIDE port as MASTER. All PC 365 systems are manufactured using this configuration.

Fix :
Do not replace hardware. The hardfile is inactive during this 30 second delay. This is a design characteristic, not a functional failure.

The user may power down or reboot the system as directed by the operating system without corrupting data or damaging the hardfile.


SAS Keywords :
PSY2 PSVP IBMPC PSVPFDSK
PSY2FDSK PSVPCDROM PSY2CDROM CD ROM
51408 PC365

Search Keywords

Hint Category

Retain, Hard Drives

Date Created

19-09-96

Last Updated

19-11-98

Revision Date

19-11-99

Brand

IBM PC

Product Family

PC 365

Machine Type

6589

Model

all

TypeModel

Retain Tip (if applicable)

H134034

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