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Service Hints & Tips

Document ID: RMIE-38KCJR

IBM PC - Recovery boot diskette repeatedly requests CD type

Applicable to: World-Wide

Symptom :
IBM PC 300/700 Series systems booting the Software Recovery Boot diskette may exhibit a symptom of repeatedly asking the user to enter the CD ROM drive type each time the system reboots.

The Software Recovery Boot diskette is a part of the Software Recovery Package that is shipped by request from IBM PC Company Helpcenter to customers requiring reinstallation of the preloaded software.

Problem Isolation Aids :
Recovery Boot diskettes for the PC 300/700 Series 6576, 6586, 6877, and 6887 may be affected.

Install the Boot diskette per the instructions. Enter the CD ROM drive type installed at the initial menu. When the system reboots, the same menu and questions appear. This cycle repeats.

Fix :
Either of the following two procedures may be used to resolve the problem.

1) Boot the Recovery Boot diskette and EXIT from the first menu to an A: prompt. From the A: prompt, type the following command and press
ENTER : "attrib autoexec.bat -r"

Ensure that the diskette is not write-protected. The ATTRIB command is present on the boot diskette.

2) Create a new Boot diskette using the CD shipped with the recovery package, if possible. Enter the following commands with the Recovery CD inserted in the CD ROM drive:

a) x: (x = the drive letter of the CDROM drive)
b) CD\LOADSOFT
c) LOADDSKF RECOVERY.DSK A :


SAS Keywords :
PSVP PSY2 PSVPERR PSY2ERR
PSVPCDROM PSY2CDROM PC 330 IBMPC
PC 330 PC 350 D/T6586 D/T6877
D/T6887 PSVPPROG PSY2PROG

Search Keywords

Hint Category

Retain, Preloaded Software

Date Created

15-08-96

Last Updated

18-03-99

Revision Date

15-03-2000

Brand

IBM PC

Product Family

PC 330, PC 350, PC 730, PC 750

Machine Type

6576, 6586, 6877, 6887

Model

TypeModel

Retain Tip (if applicable)

H133627

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