3.044 bytes |
Service Hints & Tips |
Document ID: MCGN-3LQHSN |
IBM PC300PL - IBM Registration repeats installation from RTC CD
Applicable to: World-Wide
SYMPTOM:
When a user selects the "Add All" option from the Ready-To-Configure (RTC) CD to install applications and drivers, the IBM Registration utility installs itself twice.
PROBLEM ISOLATION AIDS:
This condition only occurs with the IBM factory preload.
FIX:
No fix is required.
When the IBM Registration window is displayed for the first time, the installation process may proceed too quickly for some users to click on the "OK" button. Once the installation repeats itself, the user will have a longer period of time to click on the "OK" button. Installing the IBM Registration
a second time will not cause any files to be deleted or take extra disk space.
If the user is able to click on the "OK" button during the first installation, the repeat installation condition will not occur.
SAS KEYWORDS:
PSY2 PSY2OPER PSVP PSVPOPER
D/T6562 D/T6592 6562 6592
68816 UNCLASSIFIED
Search Keywords |
| |
Hint Category |
Retain | |
Date Created |
08-09-97 | |
Last Updated |
25-02-99 | |
Revision Date |
25-02-2000 | |
Brand |
IBM PC | |
Product Family |
PC 300PL | |
Machine Type |
6562, 6592 | |
Model |
ALL | |
TypeModel |
| |
Retain Tip (if applicable) |
H16919 | |
Reverse Doclinks |
USA=A, EMA=A, AFE=A, Owning B.U.:USA |